Shreya Pathak

Business Analyst

Pune, Maharashtra, India5 yrs 7 mos experience

Key Highlights

Reduced support issues by 30%
Automated over 50 workflows
Strengthened storytelling and facilitation skills

Stackforce AI infers this person is a Business Analyst with expertise in FinTech and HCM, focusing on digital transformation and process automation.

Contact

Skills

Core Skills

Project ManagementStakeholder ManagementBusiness AnalysisProcess Design

Other Skills

API ContractsAgile MethodologiesAnalytical SkillsAnalyticsApi contractsAutomated DashboardsBPMNBRDBusiness ProcessBusiness Process DesignBusiness RequirementsBusiness SystemsBusiness Systems AnalysisC (Programming Language)C++

About

Product Owner and Business Analyst with over 5 years of experience in FinTech, InsurTech, and HCM domains, delivering high-impact digital transformation solutions. Recognized for reducing support issues by 30% and automating 50+ workflows, driving measurable business value. Adept at Agile product delivery, backlog prioritization, stakeholder management, and story-driven communication. As Toastmasters Club Secretary at ADP Pune, I’ve strengthened my storytelling and facilitation skills — enabling clearer sprint reviews, effective stakeholder presentations, and stronger cross- team collaboration. Passionate about creating user-centric products that combine customer empathy with business growth.

Experience

5 yrs 7 mos

Total Experience

2 yrs

Average Tenure

1 yr 6 mos

Current Experience

Adp pune toastmasters club

Secretary

Jul 2025 – Present · 10 mos

Pathway- Presentation Mastery.
Empower individuals to become more effective communicators and leaders.

Adp

Business Analyst

Nov 2024 – Present · 1 yr 6 mos · Pune, Maharashtra, India · Hybrid

Experienced in Payroll and HCM for the US market. Led end-to-end project management and independently managed the Health & Wealth portfolio for business teams. Collaborated with the RPA automation team to streamline and automate complex manual processes.

Payroll ManagementHCMProject ManagementStakeholder ManagementAgile Methodologies

Monocept

Business Analyst

Mar 2024 – Oct 2024 · 7 mos · Gurugram, Haryana, India

I drive end-to-end system design by creating BRDs, FSDs, user stories, and process flows. I’ve led stakeholder interviews with a 95% satisfaction rate and facilitated PI planning to ensure smooth project execution. By implementing Jira and developing automated dashboards, I boosted team efficiency and reduced reporting time significantly. I also established 100+ GA event names to streamline app analytics and collaborated closely with tech teams to resolve complex issues during adoption.

BRDFSDJiraStakeholder InterviewsAutomated DashboardsBusiness Analysis+1

Bravura solutions

Design Analyst

Aug 2020 – Feb 2024 · 3 yrs 6 mos · Gurugram, Haryana, India

I specialized in designing process models and BRDs for Claims and Insurance, reducing manual effort by 80%. I enhanced developer efficiency through SQL and dataset analysis, experienced in API Contracts, well verse in Postman and SOAP UI. With strong stakeholder engagement and BPMN workflow creation, I handled over 30 interviews for requirement gathering and gained hands-on experience. Additionally, I led knowledge transfer for new joiners and created SOPs and training materials under tight timelines.

Process ModelingBRDSQLAPI ContractsBPMNBusiness Analysis+1