May 2021 – Jun 2022 · 1 yr 1 mo · United Kingdom

Dec 2017 – Aug 2019 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Project: Life@Work Platform Change/Migration of fortune 500 clients
• A responsive Web Design (RWD) project (conversion of Benefits Web into RWD to support on multiple devices. RWD is a project of conversion Benefits web to support on various devices like mobile, tablet etc. It’s a product from ACS of Human Resource System (HRS) implemented for various companies. In Where employees can view and participate in different savings plans offered by the company like DB(Defined Benefits), DC(Defined Contribution), H&W(Health & Welfare).
• Responsibilities:
• Educated and reinforced scrum/Kanban/XP methodology and agile framework (TDD, continuous Integration, User stories) to team members and key stakeholders.
• Facilitated all the scrum ceremonies (daily scrum, sprint planning, sprint review, retrospective meetings).
• Worked closely with product owner in backlog management and continuous delivery of features.
• Identifying KPIs along with the Product Owner and aligning SLA with Product Backlog.
• Updating Information radiators- Burn down/up charts, Tasks board.
• Facilitating Agile Estimation techniques in sprint planning.
• Facilitated effective breakdown of epics into user stories, to attain high levels of sprint velocity within corporate constraints, to plan and execute against sprint roadmaps.
• Experienced Agile coach across various teams.
• Drove the acceleration of project activities, identified the delays and maintained the network acceleration to meet project timelines.
• Facilitated on boarding of new recruits and help on cross functional training across the project.
• Evaluation of team progress and helping team members with any kind of issues.
• Built a rapport with clients and improve service quality through consistent reviews and monitoring.
• Identifies project management coordination gaps or areas of improvement and recommends and implements solutions.

Oct 2014 – Nov 2017 · 3 yrs 1 mo · Noida, Uttar Pradesh, India

• Project: New Client Implementation- Healthcare Portal Development
• Responsibilities:
• Assisting PM in defining project scope and preparing project charters and project plans.
• Ensured adherence to product processes, quality standards, and deliverables.
• Tracking and maintaining project progress, defect log and other project related documentation for upper management.
• Resource planning with Senior Manager for the projects.
• Served as SPOC for escalations and concerns for all the teams involved in various stages of the project delivery.
• Development and implementation of PMO tools and process mapping, such as formulating resource guide, new starter operating manuals, best practices and training guides.
• Creating weekly status reports and monthly dashboards to showcase project progress for respective stakeholders.
• Delegating tasks to team, monitoring their work to achieve the goal as per the project timeline.
• Preparing Lesson learnt document and maintaining Risk register.
• Preparing project schedule along with PM using Gantt chart, CPM and WBS methodologies..
• Management of a cross functional risk workshops to identify risks and mitigation plans, then continuation to manage throughout the project lifecycle.
• Scheduling meetings with clients for requirement gathering and preparing BRDs and FRDs.
• Preparing project daily and weekly progress reports for upper management.
• Bug tracking and defect report generation.
• Handling change requests.
• Issue and Incident handling using ServiceNOW and Jira.
• Creating spreadsheets and Process maps of the projects.
• Root Cause analysis in case of any issue raised by client.
• Lead the project team meetings to ensure the project progressed efficiently and promptly.