Jatin Tomar

Operations Associate

Gurgaon, Haryana, India6 yrs 8 mos experience
Highly Stable

Key Highlights

  • Doubled click-through rate with innovative recommendation system.
  • Reduced chargeback requests by 90% through fraud detection.
  • Led analytics team to optimize user experience and reporting.
Stackforce AI infers this person is a Data Analyst with expertise in E-commerce analytics and fraud detection.

Contact

Skills

Core Skills

Data AnalyticsBusiness AnalysisData Analysis

Other Skills

Apache SparkCommunicationHadoopHiveLooker StudioMicrosoft ExcelMicrosoft OfficeProcurementPythonSASSAS (Programming Language)SQLWritten Expression

About

As a Lead Business Analyst at noon, I leveraged my skills in data analytics, SQL, and Python to drive business growth and optimize user experiences. I have successfully developed and implemented various data-driven solutions that have significantly improved the performance of the platform. For instance, I built an automatic filter recommendation system for the fashion category, which doubled the click-through rate compared to adhoc banners. I also devised a rule-based algorithm to detect and prevent fraudulent users, reducing chargeback requests by 90%. Additionally, I led the ads analytics team, maintaining and updating live reporting dashboards and supporting the team with relevant data. I am passionate about using data to solve complex problems and create value for businesses and users. I hold a Bachelor of Engineering degree in Materials Science and Metallurgy from Punjab Engineering College and am Alteryx Designer Core Certified.

Experience

Careem

Insights & Automation Manager

May 2025Present · 10 mos

  • Leading the merchandising analytics for Careem Quik. Ran multiple A/B tests among different customer segments to decide on the best assets and content to show on the app
  • Built automated store shutdown slack alert system using Python and SQL – quick RCA to get store back online
PythonSQLData Analytics

Noon

2 roles

Lead Business Analyst

Promoted

Sep 2024May 2025 · 8 mos · Gurugram, Haryana, India

  • Built an automatic filter recommendation system using SQL for all the landing pages in the fashion category that resulted in doubling of the CTR as compared to the regular adhoc banners.
  • Devised a rule-based algorithm to detect potential fraudulent users and the application and preventing them from using certain features to prevent digital cards chargeback. This helped in reducing such chargeback requests by 90%.
  • Built and leading the ads analytics team from the growth perspective. Work involves maintaining and updating the live reporting via dashboards and supporting the team with the relevant data.
  • Developed a new system to forecast the number of views on every asset on the platform to better estimate the supply for Noon Ads.
SQLData AnalyticsBusiness Analysis

Senior Business Analyst

May 2023Sep 2024 · 1 yr 4 mos · Gurugram, Haryana, India

  • Led and developed the logic for keyword to category mapping for all the search keywords that are being searched on the app that helped all the categories better plan their assortment for key events.
  • Leveraged SQL to build a up selling algorithm for the fashion category to help them target the relevant customers with the exact article that the customer might be looking for.
  • Developed multiple trackers to fetch and report data on a live basis during peak events and sales such as the Yellow Friday Sale and Big Ramadan Sale.
  • Utilized looker studio to create dashboards that are used to monitor search performance and user journeys on the platform. These powered multiple automated alerts and emailers related to potential interruptions in user experience.
SQLLooker StudioBusiness Analysis

Exl

3 roles

Consultant-II

Jul 2022Apr 2023 · 9 mos · Gurugram, Haryana, India

  • Developed SAS codes and queries using data steps, SAS functions, SAS macros in conjunction with client specific macros to produce efficient reports.
  • Planned and executed data migration from legacy platforms to new age technologies. Was also a part of the team responsible for upgradation of one of the existing data platforms.
  • Awarded the "stellar performance" award for the work done for the insurance client.
SASData Analysis

Consultant-I

Promoted

Jan 2021Jul 2022 · 1 yr 6 mos · Gurugram, Haryana, India

  • Acted as the single point of contact for a specialised type of motor insurance- telematics. Resolved a potential GDPR breach having an impact of ~£3 million.
  • Motor fraud detection project that resulted in savings of ~£1 million and ensured compliance with the local law enforcement authorities.
  • Involved in a POC project about bordereau process for an insurance client. Work involved processing raw data, cleaning it, summarising it and eventually preparing loss triangles & calculating loss ratios.
  • Performed a diagnostic for a potential client to study the raw data provided by them and suggest interventions to improve both top line as well as the bottom line. Project involved working with Excel, preparing dynamic dashboards, cost-benefit analysis, etc.
  • Consulted a vehicle auction business based out of UK as part of a diagnostic study to suggest ways they can improve the customer journey, vehicle acquisition as well as the customer experience processes.
  • Worked on solvency-II requests helping client automate their manual excel processes.

Business Analyst

Jul 2019Jan 2021 · 1 yr 6 mos · Gurugram, Haryana, India

  • Part of the analytics team for a major insurer based out of UK. Work involves interacting with cross cultural teams, scoping the business requirements and writing SAS codes for setting up relevant automated reports by extracting and analyzing data.
  • Helped the client analyze the costing and strategy by extracting and preparing data with business volumes across different regions. Also assisted a telematics team streamline the data processes having an impact of millions of pounds.
  • Worked on a POC involving knowledge of and working on the bordereau process.
  • Received the “promising newcomer” and “shining star” awards for exceptional performance.
SASData Analysis

Mckinsey & company

Intern

Jan 2018Jul 2018 · 6 mos · Gurgaon, India

  • Helped clients conduct strategic procurement by shifting supplier base from initial high cost countries to best cost destinations e.g China, India, South East Asia, Eastern Europe and Latin America. Impact involved bringing savings by cutting down on procurement spend for clients.
  • Advised on Global/Best-cost country sourcing excellence
  • Supported throughout the global sourcing process for various industries

Chandigarhx

Content Writer

Jan 2017Apr 2017 · 3 mos · Chandigarh Area, India

  • Was responsible for uploading quality articles about life in the city beautiful - Chandigarh and worked with wordpress too during the same project.

Education

Punjab Engineering College

Bachelor of Engineering (B.E.) — Materials Science and Metallurgy

Jan 2015Jan 2019

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