Jul 2022 – Apr 2023 · 9 mos · Hyderabad, Telangana, India

• 1. Managed the Product Archival process by ensuring uptime greater than 99.9%
• 2. Designed and managed development of a new integration flow to push product data to ES for product bundling recommendations on seller’s add/edit bundle UI.
• 3. Managed an internal working group project relating to GCP cost dashboard across various services in Tokopedia.
• 4. Cloud cost optimizations for ProductService by reducing Product master DB CPU usage by 25% amounting to approximately ~ $13,300 monthly
• 5. Actively participated in product planning and developed quarterly roadmaps for the backlogs/upcoming initiatives.
• 6. Mentoring and providing technical guidance to a team of 6 developers.

Aug 2021 – Jun 2022 · 10 mos · Bengaluru, Karnataka, India

• 1. Enhancing the onboarding platform to streamline and improve user journey through a unified onboarding flow. Reduced the average onboarding journey from around 10 mins to 7 mins and improved conversion funnel by 2.3%
• 2. Executed POC and implementation of adding the Account Aggregator framework capability for a smoother onboarding experience which would further reduce the average onboarding time and improve conversion funnel.
• 3. New backup KYC verification using AWS Lamda due to constant UIDAI failures. Automated for a faster KYC ticket resolution by Customer support teams.
• 4. Introduced a new third party vendor (DigiLocker) in the user journey for KYC verification due to constant UIDAI failures, thereby improving user experience journey.
• 5. Mentoring and providing technical guidance to 2 small teams of 4-5 developers each.

Oct 2020 – Aug 2021 · 10 mos · Bengaluru, Karnataka, India

• 1. Integration of Clari with Microsoft Graph - Used the Microsoft Graph APIs to fetch
• customer email and calendar data for Indexing, which is later used for driving data pipelines.
• 2. Enhancements to the Indexer module - Adding capabilities and functionalities to enhance the user experience of the Revenue Ops platform.

May 2014 – Sep 2020 · 6 yrs 4 mos · Chennai, India

• Worked for a product (Site24x7) which is used as a performance monitoring solution for DevOps and IT Operations.
• 1. API360 (API Testing platform) which functions similar to postman for on premise and SAS customers to test their APIs before production deployment.
• 2. Developed the SSL, Domain Expiry and Rest API Transaction monitors for Site24x7.
• 3. Led the efforts in collaboration with DevOps team to setup EU datacenter for Site24x7.
• 4. Integrated WMS module to introduce Push Notification for Site24x7 web client and Apps.
• 5. Integrated Zoho Stores module to introduce org wide uniform pricing functionality for Site24x7.
• 6. Developed a remote location based agent for performing data collection operation and sending data to particular datacenter for processing and monitoring.

Jan 2014 – May 2014 · 4 mos · Chennai, India

• SSO for a Cloud Service - Integration of Site24x7 with Zoho IAM

Jun 2013 – Jun 2013 · 0 mo

Jun 2012 – Jun 2012 · 0 mo