Apr 2023 – Present · 2 yrs 11 mos · Bengaluru, Karnataka, India

• Spearheading transformative initiatives in app certification, automated navigation, and search optimization:
• App Certification Platform Redesign:
• Architected a scalable, context-independent quality evaluation system leveraging AWS services (Step Functions, Simple Workflow, Feature Store) for comprehensive app testing workflows
• Revolutionized platform scalability, reducing device onboarding from 3 months to 1 day through modular architecture
• Integrated ML-powered automation for content safety and policy evaluation (e.g., nudity, guidance compliance ) with zero-disruption migration.
• Developed self-service test management with dynamic test plan generation, supporting diverse test types
• AI-Powered Auto Navigation System:
• Engineered a device-generic navigation solution using Amazon Rekognition and Claude Sonet3 LLM
• Designed cross-platform compatibility for native/non-native apps across tablets, FireTV, and multiple devices
• Mentored junior engineers in AI integration while ensuring robust natural language processing capabilities
• Optimized performance across diverse app environments with scalable architecture
• Search Relevance Enhancement:
• Led end-to-end redesign of vendor search functionality in App Lifecycle Portal
• Achieved 90% improvement in search result relevance through strategic architectural changes
• Implemented robust solution using SNS, SQS, OpenSearch, and AWS Lambda
• Developed comprehensive HLD/LLD documentation ensuring sustainable maintenance
• Technical Leadership:
• Drive cross-functional collaboration across ingestion, publishing, and developer experience teams
• Champion automation-first approaches reducing manual intervention
• Establish architectural patterns for seamless platform extensibility
• Build high-availability services using stateless architecture principles
• Core Technologies: AWS (Step Functions, Lambda, SNS/SQS), OpenSearch, Machine Learning, Natural Language Processing, Distributed Systems, Service Architecture

Dec 2020 – Mar 2023 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Slot Selection Page Enhancement
• 1. Led a critical work-stream in the One Grocery Business initiative for Amazon Fresh, focusing on the Slot Selection Page.
• 2. Conceptualized and orchestrated the Low-Level Design (LLD) and execution of changes to enhance the order delivery speed selection process.
• 3. Successfully optimized the Slot Selection Page to accommodate nearly double the order volume, efficiently handling the increased load for comingled (hub+spoke) purchases.
• 4. Collaborated seamlessly with an Away Team based in the US to ensure seamless implementation and alignment with project goals.
• Order Details Page Enhancement
• 1. Played a key role within a team to implement crucial features on the Order Details (OD) page for Hub orders.
• 2. Introduced features such as "cancel your order" and a comprehensive "Progress Tracker" for hub orders enhancing the user experience and order management capabilities.
• Merchant Onboarding Optimization
• 1. Resolved a significant bottleneck in the One Grocery initiative by streamlining the onboarding process for Hub merchants.
• 2. Collaborated extensively with around 15 Away teams based on US to address intricate configuration challenges, contributing to the successful launch of the initiative.
• Efficiency Enhancement and Issue Resolution
• 1.Successfully resolved a recurring issue in Fresh Checkout, wherein customers were stuck in a loop on the Slots page.
• 2. This optimization resulted in a substantial daily savings of over 5,000 orders during sales periods, significantly enhancing customer satisfaction and operational efficiency.
• Operational Excellence (OE) Enhancement
• 1. Addressed recurring OE issues for the team, streamlining processes and contributing to a smoother workflow.
• 2. Devised and implemented a custom Tampermonkey script to automate the generation of on-call reports, conserving approximately 0.5 SDE bandwidth per week.