Sparsh Goel

Associate Consultant

Delhi, India3 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led successful SaaS O2C implementations for multiple clients.
Expert in stakeholder management and project delivery.
Proficient in enhancing user experience through strategic inputs.

Stackforce AI infers this person is a SaaS implementation specialist with a focus on Order to Cash processes.

Contact

Skills

Core Skills

Order To CashStakeholder Management

Other Skills

Accounts Receivable (AR)Business DevelopmentClient LiaisonConfiguration Change RequestsDigital FinanceE-invoicingFinance TransformationHypercareIncident ManagementLead GenerationProject DeliverySaaS Order-to-CashSoftware ImplementationSystem Integration TestingTeam Management

Experience

Ey

3 roles

Senior Consultant

Oct 2025 – Present · 5 mos · New Delhi, Delhi, India

Consultant

Promoted

Oct 2023 – Sep 2025 · 1 yr 11 mos · New Delhi, Delhi, India

Own and drive end-to-end project delivery for SaaS Order-to-Cash (O2C) Product for 4+ Client globally to enhance user experience and operational efficiency
Serve as the primary liaison for clients, ensuring that project objectives align seamlessly with their business goals
Lead key phases for the project including Configuration, System Integration Testing (SIT), Train-the-Trainer sessions, User Acceptance Testing (UAT), and Hypercare
Manage project timelines, identify risks and set client expectations to guarantee successful go-lives
Collaborate with product, engineering development and support teams to address escalations and drive continuous improvement.
Ensure adherence to best practices for the Invoice to Cash Process
Provide strategic inputs to clients, helping them leverage the SaaS platform to its fullest potential by identifying improvement opportunities or design gaps during UAT and Hypercare

SaaS Order-to-CashProject DeliveryStakeholder ManagementSystem Integration TestingUser Acceptance TestingHypercare+1

Associate Consultant

Jul 2022 – Sep 2023 · 1 yr 2 mos · New Delhi, Delhi, India

Configuration Change Requests (CCR) for Order to Cash SaaS product, service request, for 20+ clients globally to enhance customer experience
Monitor, analyse and resolve user queries, configuration issues and incident requests in Electronic Invoice and Presentment module implemented for different customer across geographies
Liaison with Client, Product Team, L1, L2 & L3 support team and Dev Team to provide initial analysis & effort estimation for enhancement requests and resolving incident requests

Configuration Change RequestsUser Query ResolutionIncident ManagementClient LiaisonOrder to Cash