Suman Saurabh

Operations Associate

Ghaziabad, Uttar Pradesh, India0 mo experience

Key Highlights

  • Expert in streamlining operations and enhancing customer engagement.
  • Proven track record in customer service management strategies.
  • Strong communication skills backed by a Journalism degree.
Stackforce AI infers this person is a Customer Operations Specialist with a focus on enhancing service delivery and operational efficiency.

Contact

suman.saurabh@axisbank.com+919550722743LinkedIn

Skills

Core Skills

Customer Service ManagementOperations Management

Other Skills

CommunicationCustomer EngagementCustomer ExperienceCustomer ServiceCustomer Service OperationsCustomer SupportDecision-MakingLeadershipManagementMicrosoft ExcelMicrosoft OfficeMicrosoft WordPivot TablesProblem SolvingTeam Building

Experience

Axis bank

Sr. Representative Operations

May 2024 – Present · 1 yr 10 mos · Greater Noida

Reckon

Sr. Operations Executive

Apr 2023 – Present · 2 yrs 11 mos · Gurugram, Haryana, India · On-site

CommunicationCustomer Service ManagementCustomer EngagementOperations Management

Amazon

Delivery Station Liason

Mar 2019 – Present · 7 yrs · New Delhi, Delhi, India

Education

Galgotias University

bjmc — Journalism

Jan 2015 – Jan 2018

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