Gopal Sen

Operations Associate

Jodhpur, Rajasthan, India4 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Results-oriented customer service professional
  • Expert in vendor management and escalation resolution
  • Innovative approach to customer satisfaction
Stackforce AI infers this person is a Customer Service professional with expertise in Vendor Management and Operations.

Contact

Skills

Core Skills

Vendor ManagementProblem SolvingCustomer SatisfactionAccount Management

Other Skills

Customer Service ManagementSales & MarketingBusiness AnalysisMarketingEnglishCustomer ServiceCommunicationEscalation ResolutionMerchant ServicesOperations Management

About

Vendor management to outsource the process and align the same to enhance the efficiancy and instant resolution for the escalations. Results-oriented and innovative Customer Service/Support professional with Years of experience. Seeking a career that is challenging and interesting and lets me work on the leading areas of customer/client support and service.

Experience

4 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs 4 mos
Current Experience

Zomato

Senior Associate

Dec 2022Present · 3 yrs 4 mos · Gurugram, Haryana, India · On-site

Vendor ManagementProblem Solving

Speedlabs

Associate - Customer Service

Jul 2021Nov 2022 · 1 yr 4 mos · Mumbai, Maharashtra, India

Customer SatisfactionAccount Management

Education

JIET Group of Institutions Jodhpur

Bachelor of Technology - BTech — Electrical engineering

Aug 2017Oct 2021

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