Mar 2024 – Present · 2 yrs

Apr 2022 – May 2024 · 2 yrs 1 mo

Apr 2016 – Mar 2022 · 5 yrs 11 mos

• Responsible for IndiGo Operation Control Centre, Aircraft & Operations Management Systems.
• Since Indigo is one of the fastest growing airlines in the world so my focus is on looking out for new technologies & creating sustainable SOPs which are aligned with cutting Future systems that will manage the growth in the most efficient manner while keeping safety as the foremost priority.
• Ensure that best practice is adopted with regard to the areas of responsibility to ensure that maximum synergies are obtained using the most appropriate systems to manage on time performance (OTP) and crew across the IndiGo Network.
• Responsible in managing services and contract for leading Aviation solution provider like SITA, AMIS & Jeppesen.
• Currently working on implementation of Jeppesen Operations Control Solution in IndiGo Operations control Centre.
• In 2016 migrated from Sabre Air-centre to AIMS aircraft and crew system.
• Reviewing and analyzing existing application effectiveness and efficiency and recommending improvements.
• Implemented new internal applications & application enhancements that provides better situational awareness
• Provide end user training including creating training material and training systems.

Oct 2013 – Apr 2016 · 2 yrs 6 mos

• Providing operational support to crew through Flight Dispatch , not limited to Flight Planning, Flight Watch, Weather Briefing and communications as required by Company Policy.
• Implement and enforce operational supervision standards, policies and procedures pertaining to the Operations Control function, in accordance with Operations Manual, Flight Safety instructions and DGCA requirements.
• Provide day-to-day functioning, administrative, and direction to Flight Schedule.
• Ensure that Company flights are safely and efficiently monitored in accordance with established standards, regulations and flight operations policies
• Be responsible for disruption containment due weather, industrial unrest etc.
• Analyse delays on the network, suggest ways to minimize them and recommend changes in procedures for smooth functioning.
• Ensure that all OCC personnel are provided with adequate training, assessment and Airport familiarization suitable to the position being held within OCC.
• Providing work schedules which ensure adequate and efficient OCC staffing.
• Preparing the operating and capital expenditure budgets related to OCC.
• Will work in close coordination with Director – Crew Scheduling & Associate Director – Flight Dispatch who are responsible for long term formulation of Flight Scheduling processes and interaction with all internal and external agencies including DGCA, Airport authorities and Vendors.

Nov 2009 – Oct 2013 · 3 yrs 11 mos

Mar 2007 – Nov 2009 · 2 yrs 8 mos

• Responsible for the ongoing liaison with DGCA / Airport authorities and other international regulatory groups concerning flight operations matters involving the Operational Control Organization.
• Responsible for the development, implementation and enforcement of operational control standards, policies and procedures in keeping with all Safety, DGCA, Company and operations Coordination requirements.
• Provide flight operational support through Dispatch services including, but not limited to Flight watch, Weather briefing and communications as required by the DGCA CARs and those applicable sections of the Operations Manual.
• Ensure that company flights are safely and efficiently planned, cleared, and monitored in accordance with established standards and regulations.
• Analyze operational conditions and identify any opportunities that may constraint impede or benefit operational capabilities inclusive of, but not limited to weather, facilities, Air Traffic Control, and aircraft performance.
• Capture up-to-date flight progress information of assigned flight movements (Flight watch) and to ensure that the flight movement information is both current and accurate.
• Be responsible for initiation, continuation, diversion or termination of flights in the safety & economic interest of the company.
• Coordinate with Airport Authorities, Defense authorities & DGCA for flight permissions, over flight permissions, take off & landing slots, parking slots & the clearance of flight schedules, reschedule flights & additional flights.
• Work under Director OCC and in close coordination with Director Flight Dispatch, Vice President Flight Operations, and Maintenance & Commercial Controllers. He will also carry out any or all duties assigned by Director OCC.
• Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.