Prakhar Gupta

Head of Growth

Firozabad, Uttar Pradesh, India3 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Stackforce AI infers this person is a SaaS integration specialist with strong client management skills.

Saas IntegrationClient Management

C (Programming Language)C++CommunicationCross-functional CollaborationEnglishSocial Media MarketingTechnical Troubleshooting

Hi,This is Prakhar. I describe myself as a curious,creative and deep thinker,who is always ready to deeply think about problem and solve them.

Jul 2024 – Present · 1 yr 8 mos · Firozabad, Uttar Pradesh, India · On-site

Jan 2024 – Jul 2024 · 6 mos · Gurugram, Haryana, India · On-site

During my tenure at Unicommerce, I managed 14 enterprise clients, including renowned brands such as BoldCare, MarsInfiniti, and others. My role was centred around enabling seamless integration of their e-commerce businesses with Unicommerce's SaaS platform, Uniware
𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 -
Spearheaded the end-to-end onboarding process for enterprise clients, including inventory management, order processing, channel integrations, and return management.
Collaborated with cross-functional teams, including Product and Tech, to deliver both standard and custom solutions tailored to clients' unique business needs.
Troubleshoot technical issues for clients using tools like Kapture, Jira, and Postman, ensuring smooth operations and quick resolution of bugs.
Delivered innovative solutions for client-specific challenges, improving process efficiency and enhancing the product’s capabilities.
Recognized for exceptional client feedback, consistently scoring 9+ ratings in post-onboarding evaluations.

Client ManagementSaaS IntegrationTechnical TroubleshootingCross-functional Collaboration