Urvika Agrawal

Product Manager

India7 yrs 7 mos experience

Key Highlights

Expert in developing user-centric documentation.
Proven track record in improving documentation quality.
Skilled in collaborating with cross-functional teams.

Stackforce AI infers this person is a SaaS Technical Writer with expertise in user documentation and technical communication.

Contact

Skills

Core Skills

Technical DocumentationUser DocumentationTeam LeadershipManagementTechnical Writing

Other Skills

Analytical SkillsBrandingCreative WritingCross-functional Team LeadershipDocumentationEnglish GrammarGrammarLeadershipManualsMicrosoft ExcelMicrosoft OfficeMicrosoft WordPowerPointPresentationsProcess Flow Documentation

About

Experienced technical writer with a background in enterprise software documentation across various organizations. Skilled in creating user-centric documentation and adept at simplifying technical complexities to enhance accessibility and clarity.

Experience

Eq technologic

Technical Writer

Jul 2023 – Feb 2025 · 1 yr 7 mos · Pune, Maharashtra, India · Hybrid

Developed and implemented a documentation framework, adopted by 20+ team members, leading to higher-quality AI training data and a measurable improvement in model accuracy.
Optimized existing documentation in the new framework, ensuring consistency, clarity, and ease of use for customers.
Defined key use cases for existing product features to improve customer experience and the AI model.

Technical DocumentationProcess Flow DocumentationUser Documentation

Demons

2 roles

Marketing Manager

Promoted

Oct 2022 – Jul 2023 · 9 mos · Bengaluru, Karnataka, India

Work intricately with the Design and other cross-functional teams to generate impactful ideas for the company's social media portfolio

Team LeadershipManagementCross-functional Team LeadershipBrandingStrategic Communications

Content Writer

Mar 2022 – Jul 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

Research and produce articles about the blockchain technology utilized by DeMons, increasing website traffic.
Collaborate with Design Team to generate engaging social media content that highlighted NFT artwork in daily posts, resulting in an increase in audience engagement with the company's Twitter account.
Generate innovative ideas for the company's social media portfolio

Technical WritersTechnical DocumentationGrammarEnglish GrammarManualsDocumentation+1

Slk

3 roles

Executive Technical Writer

Promoted

Jan 2021 – Mar 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

Revamped user manuals for test automation products, resulting in a decrease in support tickets.
Collaborated with cross-functional teams to migrate entire documentation from Microsoft Word to GitBook, simplifying the searching process for customers and reducing documentation errors.
Developed and executed a training program on GitBook usage for team members, enabling them to edit and update content efficiently, resulting in a decrease in time spent on documentation tasks.

User DocumentationTechnical WritersUser Interface DesignStructured DocumentationSoftware DocumentationTechnical Documentation+7

Technical Writer

Aug 2020 – Dec 2020 · 4 mos · Bengaluru, Karnataka, India

Created comprehensive user guides for test automation products, resulting in a reduction in customer service inquiries and increased user retention.
Collaborated with cross-functional teams to conduct thorough research on product features and functionality, resulting in high customer satisfaction ratings.
Developed a comprehensive documentation framework that led to reduced turnaround time for all technical documents across the organization.

User DocumentationTechnical WritersStructured DocumentationSoftware DocumentationTechnical DocumentationGrammar+6