Jan 2019 – Present · 7 yrs 2 mos · India

• Expertise in mapping business requirements and coordinating in developing and implementing
• processes in line with the pre-set guidelines
• Driving Six Sigma culture across the Organisation
• Evaluating the performance measurements, balanced score cards and incentive plans of employees
• Managing Quality, Process Excellence and continuous improvements for larger groups
• Distinguished abilities in leading teams for developing business continuity plans, procedures and
• service standards for business excellence
• Rich experience in handling projects involving multiple stake holders, client team members while
• collaborating end to end with interfacing systems and eliminating obsolescence and achieving cost
• reduction
• Conducted safety trainings and maintenance workshops for 250 associates at SAIL Human Resource
• Development Center

Jan 2015 – Present · 11 yrs 2 mos · India

• Responsible for monitoring, coordinating & maintaining all electrical equipment in ore handling plant
• with 7.56 million tons of input raw materials per annum
• Trained and lead a team of 20 technicians and 4 engineers on the job to handle breakdowns and
• improved their skills on plant operation electrical maintenance practices
• Reduced customer complaints by initiating cross functional client management and introducing
• quality assurance and process control models
• Lead cross-functional teams of employees, internal and external agencies in green field project of Ore
• Handling Plant worth INR 12 billion, spread over 2 sites 3 packages and 5 turnkey contractors
• As a front line manager promptly resolved conflicts between top management and unionised workers
• ensuring healthy relationship and uninterrupted supply chain.
• Expertise in data driven decision making, problem solving, people management and stakeholder
• management
• Reduced staff overtime & saved full time employees through training & shift planning
• Achieved ISO certification for department needed to demonstrate organization’s ability to
• consistently provide products and services that meet both customer and applicable statutory and
• regulatory requirements
• Coordinated with team of 50 technicians & 10 engineers across 3 functions to reduce system down
• times
• Consistently visited existing processes, established quality framework, identified process gaps and
• incorporated amendments as per customer VOC
• Ensured safety of operating personal, equipment and conveyors with zero accidents
• Reduced amount of dust generated, accounted for air pollution, by 20 % , by installing dried fog dust
• suppression system