Sakshi Gupta

Business Analyst

Delhi, India8 yrs 4 mos experience

Highly Stable

Key Highlights

Over 6 years of experience in financial services and IT.
Expert in business process improvement and stakeholder collaboration.
Proven track record in managing end-to-end project lifecycles.

Stackforce AI infers this person is a Business Analyst with expertise in Fintech and project management.

Contact

Skills

Core Skills

Business Process ImprovementStakeholder CollaborationAccess ManagementCustomer Needs AnalysisTeam Leadership

Other Skills

Account ManagementAgile Project ManagementAnalytical SkillsCommunicationData AnalysisFinancial AnalysisFinancial ServicesLeadershipMicrosoft AccessMicrosoft ExcelMyfleetNegotiationOneIdmOneNoteProject Leadership

About

LinkedIn Summary: I’m a results-driven Business Analyst and Project Lead with over 6 years of experience in financial services and IT, currently leading strategic initiatives at Genpact. My core strengths lie in access management, stakeholder collaboration, and business process improvement. I’m passionate about bridging the gap between technical teams and business needs to deliver solutions that are efficient, scalable, and user-friendly. Throughout my career, I’ve played a pivotal role in onboarding users, managing end-to-end project lifecycles, conducting UAT/FAT testing, and maintaining key documentation using tools like Rally, SharePoint, and Confluence. I take pride in being the go-to person for cross-functional coordination and have successfully managed large teams, provided training, and improved client engagement at organizations like HDFC Bank and HDB Financial Services. I'm always looking to collaborate on innovative solutions that create real business impact and streamline operations. Let’s connect if you’re interested in business improvement, project leadership, or user experience optimization.

Experience

Genpact

Business Analyst

Aug 2022 – Present · 3 yrs 7 mos · Gurugram, Haryana, India

Engaging with cross functional teams, stakeholders, users to understand the needs of the project.
Conducting UAT, FAT testing in rally. *Managing access request for the the new users via OneIdm tool.
Coordinating with development team, UI/UX team for building UI mockups.
Generate KPI's to monitor business requirements.
Maintaining SharePoint website for the users engagement.
Ticket assessment(service now) for the users
POC for the stakeholder for the requirements.

RallyOneIdmSharePointServiceNowBusiness Process ImprovementStakeholder Collaboration

Robin hood army

Zonal rep

Apr 2022 – Present · 3 yrs 11 mos · India

Handling check-ins
Volunteer management

Volunteer Management

Hdfc bank

Senior Executive

Nov 2017 – Aug 2022 · 4 yrs 9 mos

Leading the teams of Classic on phone banking channel(corporate banking) to resolve the queries of unsecured loans.
Giving training to the juniors on the credit control process.
Analysis the needs of the customers and guiding a solutions based upon the requirements.
Driving the the insights from the data to increase the sales.
Managing the process of Personal application from logging to the disbursement
Connecting with cross team to seamlessly process the loan application

Data AnalysisTeam ManagementSales & MarketingCustomer Needs AnalysisTeam Leadership