Unnati Gaba

CEO

Mumbai, Maharashtra, India21 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 18 years of HR recruitment experience.
  • Expert in talent acquisition and strategic RPO solutions.
  • Proven track record in successful placements.
Stackforce AI infers this person is a strategic leader in HR recruitment specializing in RPO and talent acquisition.

Contact

p8511@rediffmail.comLinkedIn

Skills

Core Skills

Talent AcquisitionLeadershipHuman ResourcesCustomer Service

Other Skills

Account ManagementBPOBusiness DevelopmentEmployee EngagementEmployee RelationsEmployee TrainingHR PoliciesHRISHandling Customer QueriesHiringHuman Resources Information Systems (HRIS)MISManagementManpower SolutionsMentoring

About

About Us: Welcome to Genetic Callnet Consultancy Pvt Ltd, a leading HR recruitment firm specializing in Recruitment Process Outsourcing (RPO) and permanent placement for India's top employers. Established in 2007 in Mumbai, with experience in the industry over 18 years of experience connecting job seekers and employers. With offices in India and the UAE, we facilitate successful matches between national & International companies and talented candidates across various industries. What We Do: We offer end-to-end recruitment services, including: 1) Talent Mapping & Sourcing 2) Candidate Screening & Assessment 3) On boarding & Integration. 4) Swift Turnaround: Fill positions quickly with our rapid recruitment cycle. 5) Cost-Effective Fees: We offer competitive rates compared to the standard 8.33% fee. 6) In-House Resource: Get an embedded recruiter at no extra cost. 7) Direct Coordination: We handle communication with your department heads for seamless hiring. 8) Team Augmentation: Our RPO services support and reduce the workload on your internal team. 9) Broad Talent Access: Access a wide network of top talent. These are some of the many services that we offer! Why Choose Us: 1)Proven Track Record in successful placements 2)Cutting-Edge Technology for optimal results 3)Customized Solutions for specific business challenges 4)Expert Team with deep industry knowledge Our Mission: To redefine the recruitment landscape by providing innovative, efficient, and strategic RPO solutions that empower businesses to achieve their highest potential through exceptional talent. Get in Touch: For more details visit us at ๐Ÿ‘‡๐Ÿป ๐ŸŒ: https://geneticcallnet.com Instagram: https://www.instagram.com/geneticcallnet/ Facebook: https://www.facebook.com/Genetic.Callnet Website http://www.geneticcallnet.com

Experience

Genetic callnet consultancy pvt. ltd.

2 roles

Director

May 2011 โ€“ Present ยท 14 yrs 10 mos ยท Mumbai Area, India

  • Business Development: In-charge of bringing new business (Staffing), Sales Call, frame strategies for the team to achieve deliverables from new clients
  • Account Management: Handling Stake Holder Management, Mapping of clients and delivery
  • Provide leadership, development and direction for respective recruiters to achieve optimal results and service levels in alignment with the global talent acquisition strategy
  • Oversee policies and practices related to recruiting and hiring for clients to ensure they are consistent.
  • Manage the design, development, and execution of talent acquisition strategies including: talent pipeline development, workforce planning, and selection/assessment/interviewing processes.
  • Serve as an innovative, strategic talent acquisition consultant to the organization in planning for and addressing current/future hiring needs
Business DevelopmentAccount ManagementStakeholder ManagementTalent Acquisition StrategiesTalent AcquisitionLeadership

Director

May 2011 โ€“ Present ยท 14 yrs 10 mos ยท Mumbai Area, India

Agilisys

Manager - Human Resources

Mar 2007 โ€“ Jul 2011 ยท 4 yrs 4 mos

  • Managing the entire Recruitment Life Cycle
  • Vendor Management
  • Employee Engagement
  • Handling Internal Job Postings
  • Liaising directly with Stakeholders to understand new business and open positions
  • Close association with Finance for Compensation & Benefits
Recruitment Life Cycle ManagementVendor ManagementEmployee EngagementStakeholder LiaisonTalent AcquisitionHuman Resources

Wns global services

Customer service associate

Apr 2005 โ€“ Mar 2007 ยท 1 yr 11 mos

  • ๏ƒ˜ Team member of inbound customer service for Travelocity (US process).
  • ๏ƒ˜ Handling customer queries related to their ACH (Air, Car and Hotel).
  • ๏ƒ˜ Taking supervisor calls in Team Leader's absence.
  • ๏ƒ˜ Mentoring new joinees performance
  • ๏ƒ˜ Additional responsibility to handle premium customers with utmost care.
  • ๏ƒ˜ Further, got parallelly promoted in Customer Relations Department (CRD), where customers have to be handled with extreme sensitivity.
Customer ServiceMentoringHandling Customer Queries

Tracmail india pvt ltd

Customer service representative

Aug 2004 โ€“ Mar 2005 ยท 7 mos

  • ๏ƒ˜ Team member of inbound customer service for Primus Communications.
  • ๏ƒ˜ Actively member of the sales team when the new product of Primus was launched.
Customer ServiceSales Team Collaboration

Education

MET Institute of Management

MBA โ€” HR

Jan 2008 โ€“ Jan 2011

University of Mumbai

T.Y.B.com

Jan 2004 โ€“ Jan 2005

University of Mumbai

HSC

Jan 2001 โ€“ Jan 2002

Nanik English High School

SSC

Jan 1999 โ€“ Jan 2000

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