Feb 2022 – Present · 4 yrs 1 mo · Kolkata, West Bengal, India

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Identifying opportunities and problems and working to address them
• Acting as a channel of communication between the management and staff of a company

Feb 2021 – Jan 2022 · 11 mos · Kolkata, West Bengal, India

• To set clear team goals and KPIs
• Oversee day-to-day teams' operation and performance
• Monitor team performance and report on metrics
• Create a healthy and motivating work environment and atmosphere
• Discover training needs and provide coaching
• Develop a well-designed and motivating evaluation program
• Communicate with teams about their performance
• Motivate team members
• Encourage creativity and risk-taking
• Get feedback from team members and resolve any issues or conflicts
• Creating a pleasant working environment that inspires the team.

Jan 2020 – Jan 2021 · 1 yr · Kolkata, West Bengal, India

• Develop recruiting strategies that meet anticipated staffing needs
• Review job orders and employment applications to match applicants with job requirements
• Search for job candidates using various sources such as databases, internet recruiting resources, networking, job fairs, media advertisements, recruiting firms or employee referrals
• Select job applicants, confirm their qualifications and refer them to hiring managers, making recommendations when appropriate
• Interview job applicants as part of the screening process to get information on their work history, job skills, training and education, and inform them of the position’s duties and responsibilities, compensation, benefits and working conditions
• Analyze employment data related to the position and create reports based on your findings
• Advise management on implementing, organizing and preparing recruiting programs while providing them with training on interviewing, counseling techniques, performance appraisals or documentation of performance issues
• Contact applicants to inform them of their application statuses and conduct background or reference checks on job applicants, particularly those who will be given job offers