Mar 2024 – Feb 2025 · 11 mos · Kolkata, West Bengal, India · Remote

• I was responsible for managing end-to-end recruitment operations PAN India for multiple clients across industries.
• Key Responsibilities:
• Managed client relationships, ensuring seamless hiring delivery aligned with business requirements.
• Led a team of 4 recruiters handling both permanent and contractual hiring mandates nationwide.
• Oversaw the onboarding and coordination of freelancers across India to scale hiring capabilities.
• Delivered recruitment solutions tailored to diverse roles, geographies, and timelines.
• This role enhanced my ability to drive volume hiring, manage recruitment teams, and maintain a balance between speed and quality in talent acquisition.

Aug 2022 – Mar 2024 · 1 yr 7 mos · Kolkata, West Bengal, India · On-site

• Innovsource is a leading staffing and workforce solutions provider in India with over 20 years of expertise. We specialize in staffing, recruitment, payroll management, and facility services, helping businesses build efficient teams and streamline operations. Backed by HR technology, we deliver smart hiring solutions tailored to your needs.

Apr 2022 – Aug 2022 · 4 mos · On-site

• I’m pleased to share that I was promoted to Team Lead, taking on the responsibility of managing a team of two recruiters alongside my existing role. In this capacity, I continued to oversee end-to-end recruitment for key clients such as SBI, Paytm, Telesonic, and Flipkart at the zonal level, while also driving team performance through structured sourcing strategies, regular huddles, and process optimization.
• In addition to recruitment operations, I played an active role in vendor and channel partner management across Pan India—engaging partners through structured sessions, generating and following up on leads, and ensuring strong stakeholder relationships. This expanded role has enabled me to contribute more strategically to both client satisfaction and business growth.

Jul 2019 – Jun 2022 · 2 yrs 11 mos · On-site

• I have successfully managed end-to-end recruitment operations for multiple high-profile clients, including SBI, Paytm, Telesonic, and Flipkart at the Zonal India level. My responsibilities encompassed client relationship management, leading a team of freelance recruiters across the West and South regions, and overseeing the implementation of TeamLease’s Applicant Tracking System (ATS). I played a key role in building robust recruitment strategies involving daily/weekly team huddles and structured sourcing plans, which significantly improved process efficiency and candidate quality. Additionally, I regularly engaged with clients to understand hiring needs, conducted recruitment drives, and ensured the timely closure of open positions.
• Alongside recruitment, I actively contributed to vendor and channel partner development across Pan India. This included managing vendor relationships, organizing engagement sessions, and generating leads through cold calling and follow-ups. I collaborated with both clients and vendors to translate business requirements into actionable hiring strategies. My ability to maintain strong professional relationships with stakeholders and drive lead conversions helped support high-volume hiring initiatives and ensure long-term partnerships.

Jan 2019 – Jun 2019 · 5 mos · Kolkata, West Bengal, India · On-site

• I’m glad to share my experience as a Wealth Manager, where I was responsible for driving revenue growth by onboarding prospective lenders and building strategic partnerships with NBFCs, MFIs, and channel partners. I contributed to developing field sales plans across West Bengal, supported the launch of the Direct Sales Agent (DSA) channel, and played a key role in acquiring new retail and institutional clients. I also ensured smooth customer onboarding and worked towards continuously improving the overall client experience.
• My role involved analyzing sales trends, identifying growth opportunities, and supporting the execution of business plans. I collaborated with cross-functional teams—sales, operations, and technology—to implement process improvements, enhance service delivery, and increase market visibility. Additionally, I provided inputs for sales promotions, SOP development, and strategic decision-making through data-driven insights and regular MIS reporting.

Jan 2017 – Dec 2018 · 1 yr 11 mos · Kolkata, West Bengal, India · On-site

• I’m pleased to share my experience managing retail operations, where I was responsible for supervising and coordinating activities across multiple partner outlets. My role involved engaging with retailers to implement standard processes, integrating technology for order management, and ensuring smooth onboarding and enablement of new retail partners. I also managed logistics to support timely customer responses and operational efficiency.
• In addition, I handled core operational functions including financial performance, team oversight, and logistics coordination. I actively addressed customer issues, ensured prompt resolution, and maintained strong communication between partners and the head office by analyzing and sharing key operational data. This role strengthened my ability to drive consistency, service quality, and partner satisfaction across the network.