Rajnikant Tiwari

CEO

Indore, Madhya Pradesh, India13 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven success in team building and mentoring.
  • Expertise in customer retention and satisfaction.
  • Strong background in food and beverage operations.
Stackforce AI infers this person is a Hospitality Management expert with a focus on team leadership and customer satisfaction.

Contact

Skills

Core Skills

Customer RetentionTeam BuildingRestaurant ManagementTeam LeadershipHospitalityTeam ManagementSalesCustomer SatisfactionFood And Beverage OperationsCustomer Service

Other Skills

Analytical SkillsBudgetingBusiness Decision MakingCollaborative Problem SolvingCommunicationCookingCritical ThinkingCustomer Relationship Management (CRM)Decision-MakingEmployee RelationsEmployee TrainingF&B OperationsFood & BeverageGuest SatisfactionHospitality Industry

About

I am an experienced professional with a proven record of success in the management and Staff Retention industry. I have a keen ability to build, train and mentor teams and individuals into becoming successful business owners, managers and leaders. My experience has given me the unique opportunity to develop strong people skills which help me in this capacity as well as my passion for Menu Costing. With these attributes comes the ability to provide the ultimate guest experience and deliver results through coaching, mentoring and team motivation. In particular, having developed and refined these skills at various levels throughout my career.

Experience

Massive restaurants pvt. ltd.

4 roles

Restaurant General Manager

Promoted

Jan 2024Present · 2 yrs 2 mos

Customer RetentionEmployee TrainingTeam BuildingCustomer SatisfactionCollaborative Problem SolvingTraining and Development (HR)+5

Restaurant Manager

Oct 2022Jan 2024 · 1 yr 3 mos

New Restaurant OpeningsFood & BeverageTeam ManagementTeam MotivationTeam LeadershipRestaurant Management+2

Assistant Restaurant Manager

Promoted

Jul 2019Sep 2022 · 3 yrs 2 mos

New Restaurant OpeningsFood & BeverageHospitalityTeam ManagementEmployee TrainingTeam Leadership+2

Shift Manager

Aug 2016Jun 2019 · 2 yrs 10 mos

New Restaurant OpeningsSalesTeam LeadershipCommunicationTeamworkLeadership

Sayaji hotels ltd

Outlet Manager

Jul 2023Jan 2024 · 6 mos · Indore, Madhya Pradesh, India · On-site

Pre-openingPresentationsCustomer SatisfactionCollaborative Problem SolvingPresentation SkillsCustomer Relationship Management (CRM)+4

Mirah hospitality

Customer Service Team Lead

Aug 2014Aug 2016 · 2 yrs · Pune, Maharashtra, India

Customer Service

Bachmann japanese restaurants pvt ltd

Guest Services Associate

Dec 2012May 2013 · 5 mos · Singapore, Singapore

Leonia holistic destination

Guest Services Associate

Jul 2011Aug 2012 · 1 yr 1 mo · Hyderabad, Telangana, India

HospitalityHospitality IndustryCustomer Service

Education

Tuli College of Hotel Management and Catering Technology

Bachelor's degree — B.sc in Hotel management

Jan 2007Jan 2010

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