Vikram singh

Operations Associate

Sahibzada Ajit Singh Nagar, Punjab, India11 yrs 8 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Strong team leadership and mentoring skills.
Proven track record in product development.
Bilingual in Spanish, enhancing team communication.

Stackforce AI infers this person is a SaaS Product Development Leader with strong team management and user experience focus.

Contact

Skills

Core Skills

Team LeadershipProduct Development

Other Skills

AI toolsCross-functional CollaborationDecision-MakingIntermediate in SpanishPython (Programming Language)SQLSix Sigma Green BeltSpanish-speakingTraining and MentoringUser Experience Improvement

About

I have almost seven years of experience in Finxera. key responsibilities- Managing the team, taking care of Quality for the team members which include call audits ,case audits. Also take care of training to new team members. Handling spanish decode for all subscribers.

Experience

Priority

2 roles

Assistant Manager

Feb 2024 – Present · 2 yrs 1 mo

Team Lead

Aug 2017 – Present · 8 yrs 7 mos

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Work with cross-functional teams to conceptualize, develop, and implement impactful product enhancements that directly addressed user pain points and resulted in good customer experience and making user friendly product. Collaborated closely with developers, engineering, product managers to ensure seamless execution of product enhancements

Team LeadershipCross-functional CollaborationTraining and MentoringProduct DevelopmentUser Experience Improvement