Jul 2025 – Present · 8 mos

• I lead AI Strategy & Transformation for Microsoft Customer and Partner Solutions, which includes global sales, delivery, partnerships, industry, and customer solutioning. This includes AI investment portfolio management and prioritization, change management, business value and ROI, and stakeholder experience. I also act as a trusted advisor and executive sponsor for enterprise customers navigating AI transformation.

Jul 2023 – Jul 2025 · 2 yrs

• The Microsoft Commercial Solutions Area group is the nexus of AI solutions strategy for Microsoft's Customer and Partner commercial division. My role as CTO and my team's role included:
• Remove costs and inefficiency by automating business processes through AI, delivering simple, functional, and evolving AI tooling and solutions for the global sales force
• Accelerate the customer journey from idea to value by harvesting, hardening, and scaling customer-ready technical solutions
• Deliver the roadmap of Micrsoft's AI accelerators which help developers and organizations quickly jumpstart from concept to production deployment with high confidence architectures and cloud deployment frameworks
• Integrate acquisitions including technical assessment, business strategy alignment, and revenue acceleration
• Lead R&D partnership prioritization between global customers and partners and Microsoft's Research division

Jul 2021 – Jul 2023 · 2 yrs

• The Microsoft Industry Solutions group represented Microsoft's core customer engagement and high-scale enterprise sales methodology across Industry, Sales, Transformation Advisory, Delivery, and Customer Success. In my role as CTO, I consolidated CTO functions into a Corporate Vice President-led team which worked across all of these areas, including:
• Represented Microsoft to our customer and partner CTO/CDO/CIO community as a technologist and peer CTO and partnered for complex and high-value digital transformations
• Built IP layers framework for Microsoft, aligned across all engineering units, sales and marketing
• Led enterprise architecture team to accelerate complex customer digital transformation, codified technical patterns into broadly available reference architectures, while beating utilization and revenue targets
• Built and ran customer success and delivery solution strategy, prioritization, and offer and IP catalog, MAU increased to represent 90%+ of delivery field

Jul 2020 – Jul 2021 · 1 yr

• Led executive customer & partner technical strategy and industry digital transformation engagements across Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Telco and Financial Services
• Launched Systems Integrator (consultancy and advisory firm) industry transformation practices in partnership with Avanade and Accenture
• Created first industry-focused Well Architected Framework technical reference architectures, still deployed and active 5 years later
• Built 'voice of the customer' and 'voice of the field' systems of demand and blocker signal to better align product roadmap prioritization

Sep 2019 – Jul 2020 · 10 mos

• General Manager of engineering for industry solutions built on Dynamics 365 and the Power Platform.
• Shipped Dynamics 365 Industry Accelerators: Financial Services, Healthcare, Nonprofit, Media, Automotive, Education, Manufacturing
• Led CEO Co-Innovation engagements for Digital Transformation and Business Applications
• Ran Microsoft's global Customer Success organization for Dynamics 365 and Power Platform, including Power BI, Power Apps, Power Automate customer advisory and acceleration
• Led Microsoft partner ecosystem for business applications: ISVs, SIs, ISV Connect program

Jun 2018 – Sep 2019 · 1 yr 3 mos

• Founder and product leader for commercial mixed reality HoloLens and mobile business applications.
• Shipped 5 Mixed Reality and Computer Vision apps to customers and market as part of the Dynamics 365 product family, including: Dynamics 365 Remote Assist, Dynamics 365 Layout, Dynamics 365 Guides, Dynamics 365 Product Visualize, Dynamics 365 Connected Store. These products were the first globally available, commercial mixed reality applications across HoloLens, HoloLens 2, iOS, and Android.

Nov 2017 – Jun 2018 · 7 mos

• Envisioning, prototyping, and deployment directly with customers for first generation HoloLens and Windows Mixed Reality apps, products, and services for all audiences.
• Created developer services (3D pipeline, decimation services) that enabled our customers to be more successful building and creating content in mixed reality.
• Shipped all 1st party enterprise commercial mixed reality applications for Microsoft including strong customer engagement to 1000s of customers across industries.

Apr 2016 – Nov 2017 · 1 yr 7 mos

• Partner-level engineering position
• Led Windows Applications as PM Director across all 1st party Windows applications at 1B MAU scale
• Led product and PM for emerging categories like mixed reality

Jul 2012 – Apr 2016 · 3 yrs 9 mos

• Led team that crafted customer-led experiences and apps launch strategy for HoloLens and mixed reality for Microsoft as well as end-to-end commercial strategy across industries.

Aug 2009 – Jul 2012 · 2 yrs 11 mos

• Led OEM, OED, and systems integrator technical integration for EMEA market
• Managed market engagement, partner sales, distribution, partner program teams in UK, Germany, France
• Spokesperson for product and engineering for EMEA market

Jun 2007 – Aug 2009 · 2 yrs 2 mos

• Engineering system optimization including milestone/gate process
• Led new product planning and strategy team
• Collaborated with Leadership Team peers to build a thriving new org

Aug 2005 – Jun 2007 · 1 yr 10 mos

• Product planning including licensing and pricing for Server products (SQL Server, BizTalk Server)
• Monetization models
• Wrote, reviewed with Microsoft CEO, and executed select actions from whitepaper on recommended next-generation licensing models

Sep 2002 – Aug 2005 · 2 yrs 11 mos

• Led finance team
• Redesigned international chart of accounts to reduce inefficiency and redundancy for corporate finance