Nawal Chtouki

Head of Growth

Dubai, United Arab Emirates11 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in client relationship management.
  • Expertise in digital transformation and change management.
  • Multilingual communicator with strong intercultural skills.
Stackforce AI infers this person is a strategic leader in digital transformation and client management within the consulting industry.

Contact

Skills

Core Skills

Customer ServiceBusiness AnalysisChange ManagementMarketing CommunicationsResource Management

Other Skills

CommunicationCommunication SkillsCross-cultural Communication SkillsDutchEnglishFrenchHuman RightsIntercultural CommunicationInternal CommunicationsInternational Human RightsMarket AnalysisProblem SolvingSAP business analysisSocial MediaTeamwork

Experience

Capgemini

5 roles

Client Partner UAE Public Sector | Head of Growth Excellence Office

Oct 2025Present · 5 mos

Head of Growth Excellence Office and Chief of Staff to Capgemini Middle East CEO

Promoted

Feb 2023Present · 3 yrs 1 mo

Account Manager

Feb 2018Feb 2023 · 5 yrs

  • As Account Manager I embrace the responsibility to develop strong relationships with my client, connecting with key business executives and preparing sales reports to get a clear understanding of what the demand is. My goal is to help bring the services of my client to the next level. Hereby I rely on the extensive digital and IT portfolio of Capgemini backed up with the thorough knowledge and expertise of the organization on a global level. I liaise with cross-functional internal teams to improve the entire customer experience.
Customer ServiceBusiness AnalysisCommunicationProblem Solving

Resource Manager SAP & Oracle

Jun 2017Jan 2018 · 7 mos

  • As Resource Manager Packaged Based Solutions (PBS) I was primarily responsible for matching clients' assignments to our consultants while keeping employees productive and enthusiastic ensuring as low as possible organizational costs and sustaining ROI per employee. Therefore, I was continuously in close contact with account managers as well as with consultants in order to make the perfect match. Additionally, as resource manager I had the responsibility to track trends and developments in the market need and inform the management team accordingly.
Resource ManagementMarket Analysis

Consultant

Oct 2014Feb 2023 · 8 yrs 4 mos

  • As consultant I have worked on several large digital transformation projects in the Netherlands as well as abroad. I have worked as a marketing & communication lead, SAP business analyst and change manager.
Change ManagementMarketing CommunicationsSAP business analysis

Jérid collection

Founder

Nov 2018Feb 2023 · 4 yrs 3 mos

  • Online boutique in handcrafted Moroccan home decor

Education

Radboud University

Master's Degree — International Business Communication

Jan 2013Jan 2014

Radboud University

Bachelor

Jan 2009Jan 2012

University of Ottawa

Communication

Jan 2011Present

Zwijsen College

Atheneum — Economy & Society

Jan 2003Jan 2009

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