Ashffaque Chunawala

Founder

Mumbai, Maharashtra, India18 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Founder of two successful companies in hospitality and mobility.
Expert in enhancing customer satisfaction and operational efficiency.
Strong track record in strategic partnerships and service innovation.

Stackforce AI infers this person is a Hospitality and Mobility industry leader with a focus on customer-centric solutions.

Contact

Skills

Core Skills

Hospitality ManagementCustomer ServiceBusiness Development

Other Skills

Account ManagementAnalytical SkillsApparelBrand ManagementBusiness StrategyCoachingCompetitive AnalysisCosmeticsCustomer Relationship Management (CRM)Driving ResultsEmployee RelationsFashionForecastingHiringInventory Control

About

Masha Hospitality Private Limited, established in 2025, focuses on transforming the luxury villa rental landscape in Lonavala, Karjat, and Mahabaleshwar by offering premium amenities and personalized services tailored to corporate and group travelers. Our dedication to customer satisfaction and strategic partnerships with local vendors has enabled us to deliver unforgettable guest experiences and set a new benchmark in hospitality excellence. With over five years of entrepreneurial experience, including the ongoing leadership of Jibz India Systems Pvt Ltd, efforts have been directed at driving innovation and sustainability. This includes enhancing service quality on aggregator platforms and promoting sustainable practices for driver partners. These experiences underscore a commitment to operational efficiency and customer-centric solutions within the hospitality and mobility industries.

Experience

Masha luxe retreat private limited

Founder

Jan 2025 – Present · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

As the Founder of Masha Hospitality Private Limited, our aim is to revolutionized the luxury villa rental industry in Lonavala, Karjat, and Mahabaleshwar by offering premium amenities and personalized services for corporate and group travelers. Our focus on customer satisfaction and attention to detail set us apart in the market.
Introduced innovative services tailored to meet the unique needs of each client, resulting in high customer satisfaction rates.
Establishing strategic partnerships with local vendors to enhance the overall guest experience and provide exclusive amenities.

Hospitality ManagementCustomer ServiceManagementOperations ManagementSales ManagementStrategic Planning

Jibz india systems pvt ltd

Founder

Sep 2019 – Present · 6 yrs 6 mos · India

Spearheaded efforts to enhance service quality on aggregator platforms and promote sustainable living standards for driver partners and employees.
Pioneered initiatives to establish Jibz India Systems Pvt Ltd as the industry leader in the car rental space.
Implemented strategies to drive growth and innovation within the company, focusing on customer satisfaction and operational efficiency.

Business DevelopmentBusiness StrategyCoachingCompetitive AnalysisCustomer ServiceEmployee Relations+12

The estée lauder companies inc.

Store Manager

Jul 2014 – Aug 2019 · 5 yrs 1 mo · Mumbai, Maharashtra, India · On-site

Managed daily operations of a retail store specializing in beauty and skincare products, ensuring exceptional customer service.
Developed and implemented strategies to enhance profitability, resulting in a 20% increase in sales year-over-year.
Provided expert bridal makeup consultations, leading to a 30% growth in bridal service bookings.