Jan 2024 – Apr 2024 · 3 mos

Jan 2019 – Jan 2024 · 5 yrs

• I am accountable for driving growth across the company in addition to leading the global business strategy. Responsible for multiple engines of growth including sales transformation , large deals , alliances and industry verticals Manufacturing , Banking Financial Services and Insurance , Healthcare and Life Sciences , Retail , Travel Transport and logistics , Oil and Gas , Government and Utilities

Jan 2015 – Dec 2018 · 3 yrs 11 mos

• I led global strategy and marketing and communication function. I also was responsible for the Platforms business and Digital Transformation and spear headed the transformation journey into TechMNXT.
• This was the time we redefined our strategy to transform Tech Mahindra to be a digital transformation company. My key imperatives included strategy development , partnership , communication to influencers and brand development.
• Along with this my team developed and implemented the digital strategy as well as our platforms business with key focus on RPA and AI .

Jan 2002 – Dec 2006 · 4 yrs 11 mos

• Here is how this role emerged. One fine morning I made a proposal to the management team about creating a combined service offering where we drive business outcomes by combining technology development , deployment and operations. The company agreed on my proposal and asked me to set up a business , this business became the first step towards our BPO business as well as shared services centre and a complete operations ownership . We were able to win critical outsourcing deals from outsourced support 24 * 7 from India, bureau service on billing , managed IT and operations for total outsourcing in Indonesia and Mobile based content delivery for UEFA . This set up the base for our managed service practice . In 2006 we re-branded the company as Tech Mahindra and went public.

Jan 1996 – Dec 2002 · 6 yrs 11 mos

• On my return from UK , a rookie sales and business development manager , after about 6 months of shadowing my CEO in India and middle east , I was given the opportunity to create business outside of British Telecom as an account and open up North America.
• This was my first startup experience, starting from a small room in Atlanta as the Tech Mahindra office being responsible for everything from cold calls, marketing , creating and managing GTM . This was the most enriching experience of being a intrapreneur and growing the business from scratch.

Jan 1993 – Dec 1996 · 3 yrs 11 mos

• It was then called Mahindra British Telecom and yes that's were my journey began in corporate world. I was Business Analyst for the customer service system; British Telecom core IT system which was also at that time one of the largest IT applications in the world. I was responsible for gathering requirements from the business , mainly new products and converting it into systems requirements for the technology team to build and implement.
• This was also the times of many firsts.
• This was my first foray into the world of engaging clients and customers.
• The business owners for one of my key projects were in Liverpool and this was also when I was inducted as a fan of the Liverpool football club.

Jan 2006 – Dec 2014 · 8 yrs 11 mos · Noida , Delhi, India

• This was an amazing experience of not just creating a start-up but managing two large organisations with two different cultures – Motorola and Tech Mahindra, and on top of it venturing into the new world of Mobile applications and devices. I set up base in Noida, from one room in a Tech Mahindra facility to a company which created opportunities for 1200 associates and 3 new business – value added services , enterprise mobility and devices experience assurance. In 2014 , Tech Mahindra then bought Motorola’s equity and created 3 business units within the company. One of the most enduring memories of this stint was the ability to create a set up which spawned 3 new direct to customer businesses and started a separate incubator – Tech Mahindra Growth factories.
• During the period of 2009 to 2011 after TechM acquired Satyam , I also took the additional responsibility of APJ region for Tech Mahindra communications business. This was an excellent opportunity to work across a wide variety of markets , India, China , South East Asia , Australia , New Zealand and Japan .
• I was also part of two very significant acquisition teams one for Satyam and then for Comviva. I also took up my first board position with Comviva at this time.