Jan 2024 – Present · 2 yrs 2 mos · New York, United States · Remote

• Providing Advisory Services as an AI Operator for Venture Capital firms as part of their discovery and diligence processes. Also provide ongoing webinars and info sessions to their members around topics in Artificial Intelligence and Generative AI.

May 2023 – Dec 2024 · 1 yr 7 mos · New York, United States · Hybrid

• Tredence is a venture backed AI consulting firm. Responsible for expanding Tredence's AdTech and MarTech expertise across new markets and verticals which includes all aspects of marketing and experience clouds, ad-tech advisory and build services (including Clean Rooms), the Amazon Marketing Cloud, and AI Driven Customer Experiences. I lead our offerings across Retail Media and Commerce Media as well as Data Collaborations with Data Clean rooms for publishers and advertisers. Also part of the firm's core team of thought leaders for Generative AI and co-lead thought leadership and development of solutions on Generative AI for Marketing and CX for the group.
• Serve as an AI thought leader for the wider group of Advent Portfolio companies.

Jan 2023 – May 2023 · 4 mos · New York, United States

• Lead the global Customer First Portfolio for Capgemini. Responsible for expanding Capgemini's AdTech and MarTech expertise across new markets and verticals which includes all aspects of marketing and experience clouds, ad-tech advisory and build services (including Clean Rooms), the Amazon Marketing Cloud, Retail Media, Commerce Media and the Data Driven Customer Experiences. Also part of the group's core team of thought leaders for Generative AI and co-lead thought leadership and development of solutions on Generative AI for Marketing and CX for the group.

Aug 2021 – Jan 2023 · 1 yr 5 mos · New York, United States

• Established the Customer First Practice including GTM and Delivery. Created the core MarTech and AdTech team within Capgemini's Data & AI business unit which includes all aspects of marketing and experience clouds, ad-tech advisory and build services (including Clean Rooms), Retail Media, Commerce Media, and the AI Driven Customer Experiences
• We partner with clients to help them evolve and transform what they offer, how they operate, and how they acquire, engage and retain their customers. We focus on two key areas: Customer Experience (marketing, sales, service and commerce) and Continuous Business Reinvention (Innovation Strategy, New Ventures, Product Design, Service Design).

Aug 2022 – Present · 3 yrs 7 mos · New York, New York, United States

• Providing thought leadership as part of the broader Forbes Executive leadership community

Jun 2022 – Apr 2023 · 10 mos · New York, United States

• Serve as an advisory board member for all topics related to CX/UX/Marketing for the various events the Argyle team produces to ensure that their content resonates with the needs of the broader CMO and CXO communities they produce content for. Also present at various Argyle events on CX/UX & Marketing topics.

Jul 2021 – Sep 2021 · 2 mos · New York, United States

• Leading thought leadership for Marketing Organizations and Marketing Leaders on how they can accelerate and improve their business outcomes using Machine Learning and Analytics via Amazon's unique advertising solutions powered by AWS

Dec 2020 – Jul 2021 · 7 mos · New York, United States

• I help customers to solve their biggest challenges, drive innovation, and accelerate growth by helping show them what's possible and making those possibilities a reality with Machine Learning, Artificial Intelligence, and Big Data Analytics
• Member of the Machine Learning (ML/AI) Technical Field Community. AWS Tier 2 Speaker Certified. AWS Digital Innovation Certification. Serve as an AWS Executive Briefing Speaker.

Aug 2020 – Jan 2021 · 5 mos · New York, United States

Dec 2019 – Jan 2021 · 1 yr 1 mo · Greater New York City Area

• Begin holdings is a Venture Backed Ed-Tech Startup. I serve as an investor, advisor, and as a member of the executive leadership team I lead the Strategy and analytics function across the portfolio of Begin's investments including Homer, Speakaboos, Little Passports, codeSpark, and Seedling.
• Responsible for helping to raise our Series C round through investor roadshow presentations on our Data Science, Analytics, and AI solutions that were integrated into our operations and products. I also co-lead the growth marketing and experimentation teams and helped to improve our overall marketing ROI and spend by 17% year over year.
• We build the first IDFA compliant marketing analytics platform for a Mobile App Company and our teams were twice nominated for the AI Conics AI Awards for Innovation in Marketing and Sales.

Dec 2018 – Dec 2019 · 1 yr

• Established the Strategy and Analytics team, developed the organization's Advanced Analytics Innovation Portfolio, and lead development of Machine Learning and AI solutions that tackled the organization's highest priorities using Design Thinking to drive solution development and accelerate innovation.
• Developed end to end solutions that were integrated into the organization's business processes to drive efficiencies and growth for Recruiting, Commissions, Retention, Lead Conversion, and Forecasting (Financial Planning & Analysis).
• Served as a member of the organization's Senior Leadership Team, and worked with executive stakeholders across the organization to help drive Realogy's mission to become more data driven and analytically mature.

Jan 2018 – Nov 2018 · 10 mos · Greater New York City Area

• Serve as a senior leader for the North American Data Science & AI Practice, with a sector focus on helping to grow the practice as it relates to Telecommunications, Media & Entertainment, Hospitality, and Technology.
• I'm also responsible for developing, maintaining, and presenting thought leadership and cross sector solutions to Senior Leaders and Executives (C-Suite):
• My focus is in showcasing how ML & AI techniques can be used by clients across industries to drive Augmented Intelligence and Intelligent Automation.
• I have a specific passion for solutions centered on improving customer experience, driving growth, optimizing and understanding customer journeys, and accelerating innovation for brands and products.
• I also serve as the practice leader for NYC DS&AI team and I am responsible for managing and mentoring the NYC team. I also help in driving collaboration and partnerships across the organization, with solution partners, and clients through our NYC based Accelerated Innovation workshops

Nov 2017 – Present · 8 yrs 4 mos · Brooklyn, New York, United States

• Stormlight Ventures is a Subsidiary of Stormlight Strategies which focuses on venture capital and angel investments across sectors, but with a focus on Advanced Analytics and Digital Innovation.

Jan 2014 – Nov 2017 · 3 yrs 10 mos · New York

• Senior Vice President/Principal assisting clients across industries to drive change and innovation throughout their organizations with advanced analytics, predictive modelling, design thinking, and customer-centric strategies.
• Served as the Principal/Partner and engagement lead for change management, advanced/ predictive analytics, customer experience innovation, and customer journey mapping initiatives.

Feb 2012 – Jan 2014 · 1 yr 11 mos · Greater New York City Area

• Business Strategy and Innovation Consultant for Banking, Insurance, and Capital Markets. Focusing on advanced analytics, post merger integration, helping clients drive customer centric innovation, and helping clients define their customer experience strategy. Specific emphasis on helping clients define their end state vision by becoming more customer centric and helping them to develop the financial business cases to support their transformations.
• Also assisted clients to define, accelerate, and execute on their innovation strategies by helping them envision the future, use customer centric strategies to drive growth and/or reduce costs, understand current state customer journeys and mapping to be states, building the narrative and financial case for change, establishing innovation centers of excellence, and day 0/ day 1 target operating models.

Sep 2011 – Feb 2012 · 5 mos · Pittsburgh, PA

• Strategic planning consultant focused on assisting Highmark prepare for changes mandated by the affordable care act.
• Helped with the launch of Highmark's various independent exchanges including the designing and evaluation of the customer experience, operational implications, business case development, and p&l scenario modelling,
• Evaluated and developed the business cases for multi-million dollar strategic initiatives around real time events & marketing, and predictive modelling for financial viability and accurate ROI measurement.
• Conducted the initial valuation and financial modelling of acquisition opportunities and various strategic partnerships.

Jan 2008 – Sep 2011 · 3 yrs 8 mos

• Strategy consultant directing turnaround of ailing business units and identifying market expansion strategies for Fortune 500 financial, pharma and tech clients including AIG/ Chartis, Wachovia, Unilever, Lincoln Financial, Motorola, Bayer, Johnson & Johnson, UPS, Motorola, Beam Global, Zicam, The Recording Academy, and Major League Baseball (MLB).
• Utilized advanced analytics, financial valuation, analysis of risk, VAR modeling, competitive analysis, and macro econometric modeling. Served as primary client contact.
• Select Clients:
• o Reinvigorated the brand strategy of leading Bourbon Brand. Identified $210M opportunity that lead to the brand returning to and sustaining double digit growth for next 4 years.
• o For a leading US insurance firm ($650B assets), advised on market expansion strategy into China, India, Vietnam, Indonesia and Brazil.
• o Conducted extensive evaluation of The Recording Academy of Arts and Sciences. Developed strategy to consolidate service offerings and reduce operating costs by 15% over 3 years.
• o Provided strategic and analytical guidance to Mike Bloomberg’s 2009 re-election campaign

Aug 2007 – Jan 2008 · 5 mos

• Lead a group of analysts, as part of an on-going Lean Six Sigma project, at the US Army's Walter Reed Medical center to cut overall processing time by 20% in 3 months
• Facilitated in the development of predictive models to identify accounts associated with money laundering operations by terrorist networks for financial services organizations
• Developed economic models and tested them with Monte Carlo simulations to quantify credit risk for a startup microfinance organization in Asia