Jacqueline Guichelaar — CEO
Jacqueline is Customer Experience Officer at Cisco for Asia Pacific, Japan and Great China - based in Singapore. Her experience spans 30 years as a CIO, CTO, COO and an IT Professional. She now has the opportunity to support Cisco customers in their AI, Digitisation and Transformation journey, which she has faced into many times in her career. She calls it ‘walking in the shoes of our customers’. For 4 years she was Group Chief Information Officer at Cisco. She led the Cisco IT organization responsible for all Software/Applications, Hardware/IT Systems, Data Centres, Enterprise Security, Hybrid Cloud/Hybrid Work plus Data & Analytics. She led the creation of a Future State Architecture Strategy for the company that continues to live on. Previously, she was the Group Chief Information Officer at Thomson Reuters where she built and led a Technology Transformation program in support of the company's Digital Strategy. Throughout a career characterised by focused self-determination and a refusal to rest on laurels, Jacqueline has gained extensive commercial, management and leadership experience in the Technology industry. In addition, she has held roles in Lloyds Bank, Deutsche Bank, National Australia Bank, IBM and CSC gaining experience across industries such as HiTech, Financial Services, Utilities, Telecommunications, Media and Retail. Informed by 35 years of experience in Technology and Transformation has allowed her to witness developments in the sector from every angle and to spearhead the introduction of significant new technologies. Jacqui has a sustained track record of delivering large scale transformation programmes through a structured framework of plans and strict governance. She is passionate about developing talent and supporting individuals to realise their potential. Jacqui was born in Uruguay, South America. She grew up in Australia. She has worked in many countries around the world including Sydney, Frankfurt, New York, London and San Francisco which plays into her passion for exploring new cultures and fostering diversity of thought. She is actively involved in many non-profit organizations. She is Co-Chair of the American Cancer Society San Francisco Gala and now Global Executive Sponsor of Cisco PRIDE.
Stackforce AI infers this person is a Technology Executive with extensive experience in Digital Transformation and IT Strategy.
Location: Singapore, Singapore
Experience: 31 yrs 7 mos
Skills
- Customer Experience
- Strategy
Career Highlights
- 30 years of leadership in technology and transformation.
- Proven track record in large-scale transformation programs.
- Passionate about customer success and talent development.
Work Experience
Cisco
Customer Experience Officer, Asia Pacific, Japan and Greater China (3 yrs 2 mos)
Group Chief Information Officer (3 yrs 11 mos)
Thomson Reuters
Group Chief Information Officer (11 mos)
Lloyds Banking Group
Chief Information Officer, Infrastructure and Technology Services (1 yr 7 mos)
Deutsche Bank
Chief Information Officer of Group IT, Head of CTO Transformation (3 yrs 1 mo)
Global Head of Technology Production and Operations, Americas (1 yr 11 mos)
Global Head of Technology Transition (Change, Release, Testing and Deployment) Services (3 yrs 5 mos)
Chief Technology Officer (CTO) Europe Middle East & Africa (3 yrs 5 mos)
National Australia Bank
General Manager, Technology Operations (CTO) (11 mos)
DXC Technology
Director Of Information Technology (3 yrs 1 mo)
IBM
Director Of Information Technology (6 yrs 1 mo)
Education
at Bethlehem College
