Jan 2022 – Jul 2022 · 6 mos

Jan 2020 – Jul 2022 · 2 yrs 6 mos

• Successfully positioned product features from the Freshworks’ suite of products by demonstrating and
• solutioning to help prospective customers understand why Freshworks is important to their business.
• Work closely with the Product Management team and other cross-functional teams ensuring a
• CustomerFirst approach to help deliver the best solution for customers.
• Performed market, customer, and competitor analysis to develop sales enablement material like
• battle cards, sales playbooks for the Business Development team and Video Guides for customer
• consumption which led to winning High Value deals.
• Strategized and Spear-headed the revamp of the Freshdesk Video Guide resulting in ~145 videos
• within a time-period of 15 days for customer consumption for better positioning of the latest branding
• change amongst all our existing and prospective customers.
• Worked independently with prospects/customer’s technical teams on understanding their use-case
• and carry forward the conversation until deal closure.
• Performed analysis to understand the region wise difficulty and how to Position and Sell the Support
• Suite.

Jan 2018 – Jan 2019 · 1 yr · Chennai, India

Nov 2016 – Apr 2018 · 1 yr 5 mos

• Handled oil and gas projects based in India, UAE, Nigeria and Ghana on a consulting basis
• Project tracking, scheduling and planning
• Meeting with clients and handling negotiations
• Exposure in handling contracts and procurement of oil and gas projects
• Worked on the software called DDR, which is a drilling specific software useful for entering the
• daily activities happening in a rig.
• Reviewed quotes and made purchase orders

Nov 2016 – Apr 2018 · 1 yr 5 mos

Nov 2015 – Apr 2016 · 5 mos · Mysuru Area, India