Divya Chandrika Mohan

VP of Engineering

Bengaluru, Karnataka, India15 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in product strategy and customer engagement.
  • Passionate about empathy in product management.
  • Creative artist with a focus on performing arts.
Stackforce AI infers this person is a Product Management expert in the SaaS industry with a strong focus on customer engagement.

Contact

Skills

Core Skills

Product StrategyCustomer EngagementProduct ManagementStrategic PlanningProject ManagementCreative WritingTrainingProject CoordinationBusiness Process StandardizationProcess AnalysisSales ManagementRisk Analysis

Other Skills

BankingBusiness DevelopmentBusiness Relationship ManagementCommunicationCreditCredit AnalysisCustomer ServiceEmployee TrainingMISManagementMicrosoft ExcelPortfolio ManagementPresentation SkillsRelationship ManagementRetail Banking

About

Everything revolves around ‘empathy’ and so has the roles I have played so far in the last 2 decades across two continents- be it in the banking industry or software, across roles in sales, customer service, product and team management. I am currently engaged in weaving the product strategy for Cloud ERP. Bringing a 360-degree perspective to the product, building it into the strategy and steering strategic projects, communicating the strategy in a simple and bi-directional manner and guiding it to a meaningful execution with our dear customers and partners, enabling cross-organizational teams across sales, marketing and Product Management, my day is an E2E vista of the product and its value from strategy to execution. With great enthusiasm for everything around end-to-end product management and novel training concepts, I am on a journey of discovering the subtle nuances in product management, adding the flavor of ‘empathy’ and ‘emotional intelligence’ to every single aspect and stage of the product. Every product, process or project indeed revolves around ‘people’ and every product innovation and leadership should emanate that value. In parallel, I am a creative writer, choreographer and trainer in performing arts experimenting new concepts in dance as a therapy.

Experience

Sap

5 roles

Head of Product Strategy and Engagements, Private Cloud ERP

May 2025Present · 10 mos

  • Guiding the transformation of our customers by weaving innovations that matter to them today and tomorrow. I am honored to work closely with our customers, partner ecosystem and SAP in defining and translating the strategy to meaningful value and outcomes.
Product StrategyCustomer Engagement

Senior Director, Product Management & Strategy

Promoted

Dec 2021May 2025 · 3 yrs 5 mos

  • Strategy is a culture that seeps into the organization through inspiring discussions and my mantra for product leadership is continuous exchange with diverse personas in the organization to encapsulate innovative ideas and bring strategy to life. With dedicated focus on strategy, I enjoy interacting with the teams across board areas and empowering them with 360-degree product insights and the 'why' behind what we build. Accompanying customers and partners in their digital transformation journey with a value-driven product strategy and bringing back their feedback to product teams and SAP as a whole. Steering strategic projects and global enablement. Been the SPoC for the product-specific information as part of the SAP Digital Discovery Assessment with a view from strategy to execution and building the feedback into the product strategy.
  • Deciphering and driving innovation topics of today and the future of ERP. Cloud ERP evangelist, emphasizing on value and empathy in every single touch point in the product journey working with teams across SAP, our dear customers and partners and the entire SAP Community. Speaker, mentor, SAP Catalyst, Change ambassador and a Product Management Coach with a large appetite for learning. Title change in April 2025.
  • Relocation to India in August 2023 working with a global ecosystem of customers, partners and SAP enthusiasts. Nasscom Mentor since November 2024.
Product ManagementStrategic Planning

Product Manager & Enablement Lead, SAP S/4HANA Cloud Localization, Project Manager and rollout lead

Promoted

Jan 2019Nov 2021 · 2 yrs 10 mos

  • Embedding and highlighting the true value of product innovations and enabling customers and partners to be globally successful. Product Management coach building value narratives and living the nuances in value-based product marketing. Learning representative, author, speaker and mentor.
  • Engaged in supporting customers and partners with everything around SAP S/4HANA Cloud localization-relevant extensibility, managing and binding a cross-unit project team, OKR Coach, learning representative, SAP dkom 2021 channel content lead, trainer and guest speaker, thought leadership and communications.
Product ManagementProject Management

Marketing and Communications Consultant/ Project Communications and Rollout Lead

Jun 2018Dec 2018 · 6 mos

Global Project Co-ordinator (External)

Jul 2016Jul 2017 · 1 yr · Walldorf, Baden-Württemberg, Germany

  • Specializing in Payroll Mergers and Acquisitions and Business Process Standardization. Project coordination in a global virtual team.
Project CoordinationBusiness Process Standardization

Inatec payment

Operational Analyst

Aug 2015Oct 2015 · 2 mos · Frankfurt Area, Germany

  • Defining new processes and creating projects for new process roll out, analysing and improvising processes, Chargeback and Dispute management
Process AnalysisProject Management

European central bank

Project Co-ordinator (external)

May 2015Jul 2015 · 2 mos · Frankfurt Am Main Area, Germany

  • Monitoring the quality review project and coordinating with the work block experts

Freelance artist/director (kalaavruksha)

Performing Artist and Trainer- Indian Classical dance

Sep 2012Present · 13 yrs 6 mos · Heidelberg Area, Germany and Bangalore, India

  • Choreographer, Trainer and Performing Artist (www.divyachandrika.com)
  • Creative Writer, Social media management and communications
  • Constant upskilling - Goethe German C1 certificate, SAP FICO power user, GPM certificate in Project Management
Creative WritingTraining

Career break

Full-time parenting

Jan 2010Jan 2012 · 2 yrs · India and Germany

  • Maternity Break, Relocation to Germany and loads of memories with my son.

Hsbc

Assistant Manager

Jan 2006Jan 2009 · 3 yrs · Chennai and Bangalore India

  • HSBC ,INDIA
  • Asst Manager
  • Sales of Banking and Insurance products
  • Loan Underwriting and Risk Analysis
  • Product Training and Knowledge Management
  • Customer Assets and Relationship Management
  • Dispute Management

Citi

Officer, Consumer Business and Branch Manager, CitiFinancial Consumer Finance India

Dec 2003Jul 2006 · 2 yrs 7 mos · Mumbai Area, India

  • CITIFINANCIAL , INDIA
  • Officer, Consumer Business and Branch Manager
  • Branch Management including Customer service
  • Sales and Collections for a branch portfolio of 140 million Rupees.
  • People Management and training
  • Product innovation and insights for senior management on strategy
  • Profit Analysis, Sales and Marketing
  • Budget planning and resource optimization
Sales ManagementRisk Analysis

Education

Masters in Bank Management

Master's Degree — Banking

Jan 2003Jan 2005

Bharathiar University

Bachelor's Degree — Bachelor of Commerce

Jan 2000Jan 2003

Queen mary's Junior college Hyderabad

High School

Jan 1998Jan 2000

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