Madhu Jacob

Associate Consultant

Gurugram, Haryana, India17 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

10+ years in product management and business analysis.
Expertise in building CRM systems for fintech.
Passionate about AI in product management.

Stackforce AI infers this person is a Fintech Product Management expert with a strong focus on Agile methodologies.

Contact

Skills

Core Skills

Product ManagementProduct LeadershipAgile MethodologiesBusiness AnalysisProject CoordinationRequirement AnalysisTechnical DocumentationProduct Support

Other Skills

AI PRODUCT MANAGEMENTAgile Project ManagementArtificial Intelligence (AI)Artificial Intelligence for BusinessArtificial Intelligence for DesignBankingCommunicationCommunication SkillsComputer EthicsConsultingCross-cultural Communication SkillsCustomer ManagementCustomer RelationsCustomer ServiceDesign Thinking

About

Technical Product Owner and SAFe Agilist with 10+ years of success in product management and business analysis. I am passionate about translating complex business needs into impactful product solutions and applying advanced Agile methodologies to drive tangible value. My expertise lies in building and optimizing Customer Relationship Management (CRM) systems and leveraging Retail Insights and analytics to make informed strategic decisions. I have proven mastery of product delivery principles, holding the PSM I, PSPO, and PSPO Advanced certifications. Experienced in working with multicultural and geographically distributed teams across multiple countries, I am dedicated to continuous learning and pushing the boundaries of product innovation. Currently I am exploring the realms of AI in Product Management.

Experience

Xebia

3 roles

Principal Consultant

Promoted

Aug 2024 – Present · 1 yr 7 mos

Building bespoke CRM solutions for fintech.

User StoriesWireframingBankingFinTechProduct DesignProduct Leadership+2

Lead Consultant

Aug 2022 – Present · 3 yrs 7 mos

CommunicationBusiness AnalysisProject CoordinationAgile MethodologiesProblem SolvingProduct Management+1

Senior Consultant

Nov 2020 – Aug 2022 · 1 yr 9 mos

Surrey county council

2 roles

Teaching Assistant

Sep 2017 – Jul 2018 · 10 mos

Reinforce lessons presented by teacher and adapting material for one-on-one or small group. Enforce school and class rules to help teach students proper behavior. Help teacher with recordkeeping, such as tracking attendance, benchmarking and calculating grades.

Mid-day Supervisor

May 2015 – Jul 2018 · 3 yrs 2 mos

Supporting school administration in operations including Teaching Assistant duties.

Freelancer

Oct 2013 – Nov 2020 · 7 yrs 1 mo · United Kingdom

Private client

Project Manager

Apr 2013 – May 2015 · 2 yrs 1 mo · Thiruvananthapuram, Kerala, India

Project coordination, vendor management, accounting

Nec asia pvt ltd, singapore

Systems Analyst

Jan 2008 – Jan 2009 · 1 yr · Singapore

Business Analysis, Vendor & Stakeholder Management, Project Coordination and Technical Documentation for a Singapore government project in the grant management sector and Ministry of Health project handling immunization records.

Business AnalysisVendor ManagementStakeholder ManagementProject CoordinationTechnical Documentation