Akshay Kakani

Product Manager

Bengaluru, Karnataka, India11 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Expert in product management for Q-commerce.
  • Awarded Economic Times Young Leader in 2017.
  • Guides startups on product strategy and MVP roll-out.
Stackforce AI infers this person is a Product Manager specializing in Q-commerce and E-commerce sectors.

Contact

Skills

Core Skills

Product ManagementCustomer ExperienceBusiness Growth StrategiesAnalytical SkillsProblem Solving

Other Skills

A/B TestingAgile DevelopmentAnalyticsBusiness AnalysisBusiness StrategyCoaching & MentoringCommunicationCross-functional CollaborationsCustomer InsightDigital TransformationEntrepreneurshipGo-to-Market StrategyKey Performance IndicatorsLeadershipManagement

About

Akshay is currently working at Dunzo with the primary focus on cost side of the PnL, constantly striving towards achieving positive unit economics. He is responsible for developing and implementing product strategies aimed at driving down delivery costs, while improving the post order user experience & delivery partner experience on the platform. This has helped him gain a deep understanding of the challenges the Quick Commerce world is facing, specially in hyperlocal grocery delivery, in a highly competitive market. Akshay carries with him a unique & diverse set of experiences across sectors like E-commerce, Travel, D2C, Gaming & Payments. Solving for some of the core product problems while fostering an empowering work environment for his team has prepared him to take up bigger challenges on product & people front. Akshay is an MBA graduate from S P Jain Institute of Management & Research and Johnson Business School, Cornell University. He is an Economic Times Young Leader Awardee - 2017. Akshay also invests in & guides pre-seed startups on product strategy & MVP roll-out.

Experience

Agoda

Fintech Product @Agoda

Dec 2023Present · 2 yrs 3 mos

Dunzo

Principal Product Manager (Q-commerce / hyperlocal)

Jun 2022Oct 2023 · 1 yr 4 mos · India

  • Post order user experience: ETA accuracy, Order tracking, communication, navigation, state management, delivery instructions, customer support
  • Delivery partner experience: Order lifecycle management, enable accurate deliveries, batched delivery management, partner support
  • Support experience & automation | Smart refund management & fraud handling
  • Core central platform products - Serviceability, Allocation, Batching
Customer ExperienceAgile DevelopmentStrategic InitiativesKey Performance IndicatorsStrategic ThinkingLeadership+17

Bewakoof.com

Product Head - Growth & Customer Acq/Retention (E-commerce / D2C)

Dec 2020Jun 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

  • Building growth products to grow 5x in next 3 years!
Customer ExperienceAgile DevelopmentStrategic InitiativesKey Performance IndicatorsStrategic ThinkingLeadership+19

Paytm

2 roles

Senior Product Manager

Apr 2020Nov 2020 · 7 mos

Customer ExperienceAgile DevelopmentStrategic InitiativesKey Performance IndicatorsA/B TestingProduct Vision+14

Product Manager

May 2018Mar 2020 · 1 yr 10 mos

  • Product Owner, Paytm Catalog System
  • Owning and managing the central catalog system for over a Billion products
  • Focusing on enhancing UX for both Sellers and customers & bringing in operational efficiencies
  • Product Manager, Paytm Travel
  • Designed & built a new product for Paytm Travel
  • Responsible for product strategy, roadmap, design, UI/UX and growth
  • Actively involved with direct customers and key stakeholders ensuring continuous feedback and
  • product imrpovement
  • Growth Strategy, Gamepind:
  • Responsible for growing Gamepind's daily active users (DAU) and retention
  • Facilitating growth led product development and managing Games store layout & catalog across platforms
  • Product Manager, Deals & Gift Cards: Managed Deals & Gift Cards product, building new features & streamlining user flows
Customer ExperienceAgile DevelopmentA/B TestingProduct VisionCustomer InsightAnalytical Skills+8

Johnson & johnson

Management Internship

Aug 2017Oct 2017 · 2 mos · Mumbai Metropolitan Region

  • Developed a brand strategy to expand AVEENO® Baby’s footprint into the Baby Sun care category in India
  • Proposed alternate segmentation strategy through competitive benchmarking, in-depth primary research, market visits & FGDs, to increase product relevance thereby making a viable business case for the company
  • Developed business case scenarios & launch strategy by estimating potential market size & 5-years growth projections
Customer ExperienceAgile DevelopmentA/B TestingProduct VisionCustomer InsightAnalytical Skills+8

Ingersoll rand india

Engineer

Jul 2014May 2016 · 1 yr 10 mos · Bangalore, India

  • Responsible for global Value Analysis & Value Engineering (VAVE) projects on Air Compressors
  • Initiated and implemented projects across various locations in China, India, Europe, US and Brazil
  • Directly contributed to $250k+ savings in a span of 18 months; worked with suppliers & production facilities globally
Analytical SkillsProblem SolvingCross-functional CollaborationsCommunication

Team unwired

Member of Engine and Transmission team

May 2012May 2014 · 2 yrs · Kozhikode, Kerala, India

  • Designed & built a formula race car; represented NITC at FSAE-U.K. (Silverstone Circuit).
  • We were the first team from NIT Calicut & 5th Indian team to represent the country at this International platform
Analytical SkillsProblem SolvingCross-functional CollaborationsCommunication

Indian cultural association, nit calicut

Art Secretary

Apr 2012May 2013 · 1 yr 1 mo · Kozhikode, Kerala, India

  • Indian Cultural Association (ICA), the biggest cultural club of NITC, conducts various multi-dimensional cultural events encompassing music, dance, dramatics, fine arts etc. ICA is known for conducting the biggest fest exclusively for the first year students, with the event spanning over a week's time and witnesses footfall of over 1000 students every year.
Problem SolvingCommunication

Ve commercial vehicles limited (a volvo group and eicher motors joint venture)

Intern

Apr 2011Jun 2011 · 2 mos · Greater Indore Area

  • I worked as an intern at VE Commercial Vehicles Ltd., at Pithampur plant, Indore, India.
  • I worked on the project of 'Cab trim line analysis' which was aimed towards analyzing the then existing assembly line and providing recommendations for the then proposed new assembly line.
Problem Solving

Education

Cornell Johnson Graduate School of Management

Marketing Immersion Program

Jan 2017Jan 2017

SPJIMR SP Jain Institute of Management & Research

Master of Business Administration (M.B.A.)

Jan 2016Jan 2018

National Institute of Technology Calicut

Bachelor of Technology (B.Tech.) — Production Engineering

Jan 2010Jan 2014

Shri R. K. Daga Maheshwari Academy

Jan 2004Jan 2009

SPJIMR SP Jain Institute of Management & Research

Master of Business Administration - MBA

Jan 2016Jan 2018

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