Aug 2023 – Jan 2024 · 5 mos · Remote

• Completed Product Management Fellowship at Nextleap. Gained Problem framing, feature prioritization, KPIs, metrics, wireframing skills, understanding of Customer Journey and User Personas
• Created project about enhancing Instagram Reels with a new feature, assessing feasibility.

Jun 2023 – Jul 2023 · 1 mo · Remote

• ● Developed wireframes and designed user flows for the website improving usability by making it more intuitive and decreasing bounce rate by 12.6%
• ● Contributed to content prioritization based on SEO considerations for the website improvement project..

Apr 2023 – May 2023 · 1 mo · Hyderabad, Telangana, India · On-site

• ● Designed and delivered a comprehensive offerings deck on SAP Analytics Cloud, showcasing expertise in the technology and its potential to drive business value.
• ● Collaborated with the product delivery team to design implementation roadmap for SAC as Business Intelligence and Planning Platform.
• ● Identified key challenges in the value chain of workforce and profitability planning and call out the key levers that can be enhanced through SAC.
• ● Conducted in-depth industry analysis to identify key insights and sector trends aiding correct market fit for SAC.
• ● Performed competitive analysis of SAC vis a vis top 4 players to identify the value proposition and accurate positioning of SAC.
• ● Authored a thought leadership paper on SAC, showcasing its collaborative enterprise planning capabilities with a market overview.

Dec 2020 – Jun 2022 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

• ● Managed portfolio of 17 key accounts, generating total 11+ Cr annual revenue & consistently exceeding sales targets & market share
• ● Developed & executed strategic plans for key accounts, boosting monthly recurring revenue (MRR) & ensuring customer retention
• ● Designed tactical digital marketing campaigns to enhance customer engagement and drive cross-selling and upselling of new products
• ● Led contract negotiations and renewals, achieved a remarkable 76% contract renewal rate, and sustainable contract value growth
• ● Onboarded 90+ clients by designing API integration roadmaps & workflows in collaboration with product team & key stakeholders
• ● Designed customer feedback program, generating 2200+ responses, which directly contributed to product enhancement & NPD
• ● Led customer conversion metric, achieved 17% reduction in testing budget by optimizing testing cost through customer segmentation
• ● Implemented 3-day service delivery model for enhanced issue resolution process for clients by analyzing the customer lifecycle stages
• ● Created In-House CRM to enhance sales process visibility & accelerate deal closure, resulting in a 26% reduction in sales cycle TAT

Jun 2019 – Dec 2020 · 1 yr 6 mos · Mumbai · On-site

• ● Successfully executed Annual Business Plan of 4800+ KL and INR 110+ Cr by leveraging strategic planning, ensuring high CSAT
• ● Key account manager for JSW Steel, led new product launch & generated opportunity pipeline for new business segment valued 7+ Cr
• ● Created sales performance dashboard on Tableau to track growth & performance metrics & facilitate data-driven decision-making
• ● Analyzed profitability & performance of 670+ SKUs from different product category , strategically stocked 366KL of fast-moving FGs
• ● Optimized dispatch planning to achieve consistent OTIF of 83% & reduced delivery cost by defining truckload and freight matrix

Jun 2018 – Jul 2018 · 1 mo · Bangalore

• ● Completed summer internship with Sherwin Williams Paints Coating India Private. Ltd. under R&D department developed Epoxy – Phenolic Varnish for integrated neck 3-piece can.
• ● Enhanced chemical resistance 2times of the existing product, without increasing the baking time and temperature, ensuring manufacturing cost-cutting for clients and better shelf life