Sep 2022 – Jun 2025 · 2 yrs 9 mos · India

• As the second headquarter, the India center provides both capacity and capability to enable transformation and growth
• Operating as an extension of our corporate headquarter functions, the teams engage cross functionally to deliver technology solutions and achieve operational excellence
• As one global team we foster an environment that's truly 'Northern' as team members imbibe our culture and core values to 'serve those who do the tough jobs'

Nov 2020 – Sep 2022 · 1 yr 10 mos · Bangalore Urban, Karnataka, India

• Built a world class capability center ground up. To transform a ninety-year business into to a retail tech organization with best-in-class capabilities
• Ramped up a 300+ member team to enhance technology and business capability with domain expertise in the areas of Merchandising, Marketing, Supply Chain, Pricing and Promotions
• Accelerating the innovation process for technology modernization and enhancing customer experience

Sep 2014 – Nov 2020 · 6 yrs 2 mos · India

• Site leader for Lowes Canada Technology Teams in Bangalore and functionally responsible for Lowe's Canada eCommerce
• Developed strategy for the technology transformation to enterprise platforms ensuring the local business nuances, features and customer experience is not deprecated
• Completed the re-platform of lowes.ca eCommerce Solution on Azure cloud platform; improved scalability by 3X and increased conversion by several points
• Evolved the global operating model for different maturity stages of the captive center from start up phase to capability building and delivering value
• Engaged with teams across IT to plan and execute the service delivery in-house transition for .com, Stores and Supply chain applications
• Ramped up capability for the Omni Channel IT with a peak team size of 300+ members to execute strategic projects from offshore

May 2013 – Oct 2014 · 1 yr 5 mos

• Spearheaded the initiative to rationalize and consolidate the application portfolio for Sony Americas thereby reducing the expense spend by over 30%
• Established the in-house onsite/offshore model to support and enhance SAP, B2B and B2C applications
• Managed P&L and reported plan and progress to CIO/CEO level stakeholders

Sep 2008 – Jul 2013 · 4 yrs 10 mos

• Greenfield ERP (SAP) solution implementation for Sony’s Broadcasting and Professional business in Latin America
• Delivered several projects in SAP, CRM and Data warehousing for Sony China consumer business to enhance sales and business growth in the region
• Managed P&L for the regional business unit

Mar 2007 – Aug 2008 · 1 yr 5 mos

May 2005 – Mar 2007 · 1 yr 10 mos

Jun 1997 – Mar 2005 · 7 yrs 9 mos