Sep 2021 – Feb 2022 · 5 mos · Mumbai, Maharashtra, India

• Managed the Corporate Loan Origination System application of the bank
• Worked in Co-ordination with the policy team to implement policy related guidelines in the CLOS application
• Implemented business changes to the application as per requirements of the business team
• Led trainings for the business and credit risk team of the bank for using the CLOS application

Apr 2019 – Aug 2021 · 2 yrs 4 mos · East Zone, India

• Worked closely with professionals in the states of Odisha, Bihar and Jharkhand
• Involved in BTL Marketing activities for Business Development
• Onboarding of new professional partners and conducting product training for all partners
• Managed sales and strategize for business development in the region

May 2017 – Mar 2019 · 1 yr 10 mos · Mumbai Area, India

• Led projects for implementing Robotics Process Automation in multiple processes across the bank in line with the Top Management’s vision of digital transformation of various functions in the bank
• Worked in close coordination with the COO’s office for implementation of RPA in various processes in bank
• Involved in planning and designing of As-Is and To-Be Flow of different processes selected for automation
• Involved in evaluation of vendors and onboarding them after successful negotiation of association terms
• Involved in preparation of RFP for different vendors of RPA as part of their onboarding process for the bank
• Formulated the vendor contract governance policy and ensured adherence to same by all parties involved
• Conducted POCs with multiple vendors and successfully managed the selection of a new partner for the bank
• Managed a 6 member team of outsourced resources working offsite for the development of all RPA projects
• Managed task allocation and performance assessment of vendor resources to ensure optimum utilization of human resources and evaluated the terms of association with our vendor partner from time to time
• Part of the team responsible for formulating RPA Governance Policy for the bank in line with the best practices
• Conceptualized the design and managed the circulation a dashboard to showcase the weekly status of various RPA projects highlighting roadblocks , if any, to all stakeholders including Top Management
• Coordinated with PMO team to ensure correct and appropriate documentation and approvals are in place
• Successfully ensured transition of project management waterfall to agile model with the use of tools like JIRA
• Conducted workshops and training sessions for different departments for adapting to automated process

Apr 2016 – Jun 2016 · 2 mos · Mumbai

• During my summer internship, I prepared a new plan for accessories orders of Cochlear Implants. The plan was based on a fixed period inventory model. As a part of the project, I recommended stock levels for accessories to be maintained in the clinics in order to reduce the costs associated with the accessories orders.

Jun 2014 – Jun 2015 · 1 yr · Bhubaneswar

• Ensured quality excellence by tracking of defects and generation of reports for performance monitoring
• Maintained database & User Interface by testing web services for Customer Information Facility of client
• Designed test cases in accordance with business requirements to test changes made to the existing application
• Communicated with client to collect data related to application maintenance and changes required by client