Vishal Kapoor

CEO

New York City, New York, United States20 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Visionary leader with a proven track record.
Built and scaled products impacting billions in P&L.
Expert in dynamic pricing and product strategy.

Stackforce AI infers this person is a Product Executive with expertise in E-commerce and Marketplace dynamics.

Contact

Skills

Core Skills

Product LeadershipBusiness Operations

Other Skills

A/B TestingAnalyticsBusiness AnalyticsBusiness Growth StrategiesCommunicationCross-functional Team LeadershipData AnalyticsData MiningData-driven Decision MakingDesign ThinkingDynamic PricingEngineeringEngineering ManagementExperimentationMachine Learning

About

I am a Product Executive who has built, launched, and scaled products impacting $Billions in P&L at Amazon, Microsoft, Yahoo, Zynga, Lyft, and Shipt. My peers regard me as a visionary leader with a rare combination of of business acumen, technical expertise, customer obsession, and a passion to solve audacious problems collaboratively. Skills: Product leadership | Building and leading teams | Public speaking | Mentorship | Setting vision and strategy | Business analytics | Business operations | Engineering

Experience

Shipt

4 roles

Vice President of Product Management - Partners, Shoppers, & Fulfillment Operations

Promoted

May 2025 – Present · 10 mos

Leading an org of 15+ overseeing 2 of 4 critical areas of Shipt: B2B Partner integrations, and Fulfillment of all orders, including B2B, in-app, and last mile.
Sub-teams: Network & Coverage Design, Retail Partner Management, Shopper App and Lifecycle management, and Fulfillment Systems for Supply/demand Management, Market Clearance, Dynamic Pricing and Cost Efficiency, Routing, Returns, and Regulatory Compliance.
Oversee ~$1B annual gig worker disbursements, the largest P&L expense
Key Business Milestones:
2024 - Made TLMD Direct, the first ship-to-home business line for Target, profitable
2023 - Made CA, a top-10 state by order volume and top-5 state by opex, profitable
2022 - Scaled Order Batching innovation from 0% to 60% of orders, saving $100M / year to make all business lines profitable
Built-up my org from scratch as Shipt scaled from 650 to 2300 people, and led 30+ PMs so far
Patented a gig-worker payout system using an auction model, expected to drive significant P&L savings
Upgraded key Machine Learning systems to improve operational efficiency and marketplace trust, and reduce abuse
Built a strong data-driven culture emphasizing OKRs, experimentation, strategic insights, and product management best practices
Responsible for helping shape company's vision and strategy, driving execution, shaping culture, building and developing exceptional teams, and launching transformative products