N

Nabajeet Kalita

CEO

Bengaluru, Karnataka, India20 yrs experience

Key Highlights

  • Proven track record in customer success leadership.
  • Expert in building executive relationships.
  • Strong focus on customer engagement and satisfaction.
Stackforce AI infers this person is a Customer Success Leader in the B2B SaaS industry.

Contact

Skills

Core Skills

Customer SuccessTeam ManagementProject Management

Other Skills

Business-to-Business (B2B)C-LevelCSMCommunicationCustomer EngagementCustomer ServiceCustomer SupportCustomer-Focused SellingData IntegrationEnablementExecutive RelationshipsKey MetricsOrganizational AlignmentPerformance OrientedPost-Sales

About

At Mindtickle, our primary mission has been to spearhead sustainable growth, driven by strategic C-level engagement and a commitment to excellence in communication. The focus is on cultivating enduring relationships and maximizing customer satisfaction, which hinges on our adeptness in team management, seamlessly interwoven with the company's ethos and objectives. During my tenure, the team and I have excelled in bringing a multitude of perspectives to the forefront, significantly contributing to Mindtickle's ambition to empower customers. Our concerted efforts have consistently ensured that we not only meet but exceed our commitment to the success of every customer we serve.

Experience

Career break

Professional development

Nov 2023Present · 2 yrs 5 mos · Bengaluru, Karnataka

Mindtickle

Director, Customer Success

Feb 2023Nov 2023 · 9 mos · Bengaluru, Karnataka, India

Business-to-Business (B2B)Executive RelationshipsCustomer-Focused SellingProfessional ServicesCommunicationPerformance Oriented+10

Appviewx

Director, Customer Success

Jun 2021Jan 2023 · 1 yr 7 mos

Business-to-Business (B2B)Executive RelationshipsCustomer-Focused SellingProfessional ServicesCommunicationPerformance Oriented+11

Marketing automation technology consulting

Entrepreneur | Managing Director

Dec 2017Dec 2020 · 3 yrs · Greater Bengaluru Area

Business-to-Business (B2B)Executive RelationshipsCustomer-Focused SellingProfessional ServicesCommunicationPerformance Oriented+5

Act-on software, inc.

Regional Director, Customer Success

Jun 2014Dec 2017 · 3 yrs 6 mos

Business-to-Business (B2B)Executive RelationshipsCustomer-Focused SellingProfessional ServicesCommunicationPerformance Oriented+11

Cisco

2 roles

Manager, Customer Success

May 2011May 2014 · 3 yrs · Greater Bengaluru Area

Business-to-Business (B2B)Customer-Focused SellingPerformance OrientedProject ManagementPost-SalesCustomer Success+2

Customer Success Manager

Jan 2008Apr 2011 · 3 yrs 3 mos · Greater Bengaluru Area

Business-to-Business (B2B)Post-SalesCustomer SuccessCSMCustomer Engagement

[24]7.ai

2 roles

Sales Team Lead

May 2006Dec 2007 · 1 yr 7 mos · Bengaluru, Karnataka, India

Customer Service Specialist

May 2005Apr 2006 · 11 mos · Bengaluru, Karnataka, India

Customer Engagement

Education

Bangalore University

Master of Business Administration - MBA

Jun 2006May 2008

Gauhati University

Bachelor's degree

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