Lalatendu Panda — CEO
Lalatendu is a seasoned C-Suite executive with over 25 years of experience driving P&L growth across diverse consumer-facing industries, including E-commerce, Quick commerce, Modern retail, and FMCG. He is a customer-centric leader known for his strategic vision, operational excellence, and ability to build high-performing teams. Current Role: Business Head of JioMart, India's largest omnichannel Quick-commerce grocery platform. He leads the business across a vast network of 4,500+ Supermarkets and Dark stores, serving customers in over 1,000 cities. His focus is on developing and executing business strategies, driving growth, and ensuring operational efficiency. Previous Role: CMO and Core Member of the Central Leadership Team at Reliance Retail, India's largest retailer. He led a team of 150+ professionals and oversaw a business generating over ₹50,000 crore in turnover with a customer base exceeding 100 million. Key Strengths and Accomplishments: Omnichannel Expertise: Lalatendu has a deep understanding of omnichannel retail, having led marketing for Reliance Retail's extensive network, which includes JioMart, SMART Bazaar (formerly Big Bazaar), SMART Superstores, SMART Point, Reliance Fresh, Fresh Signature, and Freshpik. Rapid Growth and Scale: He spearheaded the launch of JioMart across 200+ cities in a single day during the pandemic achieving remarkable scale by rapidly growing transactions from zero to over half a million orders per day within just two months. Brand Building and Innovation: He played a crucial role in establishing Reliance Fresh as the No. 2 retail service brand (Brand Equity Service Brand ranking) and conceptualized, created, and launched SMART, India's fastest-growing and largest hypermarket brand, with over 4,000 stores nationwide. Hypermarket Launch Experience: Demonstrated expertise in hypermarket launches with the successful launch of SMART Bazaar (900 Big box stores) and introduction of SPAR in India, positioning it as a highly aspirational brand. Comprehensive Marketing Leadership: His experience encompasses all aspects of marketing, including strategic brand management, customer activity planning, marketing communication & PR, media planning, digital marketing, customer acquisition, growth & retention, category marketing, customer research, visual merchandising, go-to-market strategy, Recognition: ET Retail Leader of the Year Award (2023) ET Edge's India's Impactful CXO Award ET Business Leader of Year Award Experiential CMO Award Most Influential Marketing Leader Award (World Marketing Congress)
Stackforce AI infers this person is a B2C Retail Executive with extensive experience in E-commerce and Omnichannel strategies.
Location: Mumbai, India
Experience: 26 yrs 8 mos
Skills
- Strategic Thinking
- Financial Analysis
- Brand Strategy
- Customer Experience
- Marketing Communications
- Sales And Marketing
Career Highlights
- Led JioMart's launch across 200+ cities in one day.
- Achieved 0.5 million daily transactions within two months.
- Established JioMart as India's #1 grocery e-commerce brand.
Work Experience
Reliance Retail
Sr.VP & Business Head - JioMart ( Quick Commerce & E-commerce) (2 yrs)
Sr.VP & Chief Marketing Officer- Reliance Retail - SMART Bazaar, JioMart, Reliance fresh & FreshPik (6 yrs 9 mos)
VP & Head of Marketing- Reliance Retail- Reliance SMART, Reliance Fresh & Fresh Signature (1 yr 11 mos)
AVP & Head of Marketing - Reliance Retail -Grocery (Hypermarket & Supermarket Formats) (4 yrs 5 mos)
Max Hypermarkets India Pvt Ltd (SPAR)
General Manager & Head of Marketing -SPAR India (Part of Start Up Leadership Team) (3 yrs 6 mos)
Wipro Consumer Care
Sr Product Manager (5 yrs)
Cavinkare Ltd
Product Manager (2 yrs)
Cavinkare Private Limited
Management Trainee (1 yr 5 mos)
Education
PGDM at Xavier Institute of Management(XIM Bhubaneswar)