Sep 2017 – Nov 2017 · 2 mos · New Delhi Area, India

• Was involved in transforming the HR/Training function/People Practices for a mid-sized profitable IT/ITeS company in close partnership with the Promoters. Objective was to future ready this entity for a possible M&A. Worked closely with Promoters, Investor Board and PE firm.

Apr 2016 – Aug 2017 · 1 yr 4 mos · Gurgaon, India

• Was part of SBI Card (JV between SBI & GE Capital). Joined as the HR Leader for GE's BPM unit-and was heading the HR function for the Credit Card JV between GE Capital & State Bank of India. Was part of the management team & reported to 2 CEO's (SBI Designated CEO & GE Designated CEO) & led a team of 35 HR professionals. Played an instrumental role in the transformation & transition of all HR dependencies from GE Capital to SBI Card and helped the Organization in creating an independent HR service delivery Model with digitized HR system. Created a unified and renewed Organizational & Management structure/Competency design & banding structure to bring synergy, accountability for a singular entity. Steered the Organization to get recognized in Industry Platforms by getting prestigious awards like 14th Dream Employer to work (Times Ascent) & also got certified as Great Places to work with in the year 2016-17.

Nov 2010 – Mar 2016 · 5 yrs 4 mos · Gurgaon, India

• As one of the founder member of Vertex India business, built a successful Customer Management Outsourcing Company ( Offshore & Inshore) for the Indian & global Market. Led the acquisition of an entrepreneurial venture to enter the Indian market. Drove the integration and organizational restructuring, expanded the business to 14 locations in India delivering services in all regional languages. Grew the company revenue 9x at a CAGR of 35 %, from a high single digit loss to a healthy double digit profit, less than 1,000 employees to 16,000 employees and established the company as a preferred national strategic partner with all large clients. Led 2 large M&A for India business. Show cased the organization in industry bodies to build and enhance the Employer brand.
• Led the HR function for India (International & Domestic IT and ITes Business) and was one of the full time Director in the Vertex India Board.

Sep 2008 – Nov 2010 · 2 yrs 2 mos · Gurugram, Haryana, India

• Led & headed the HR function for the overall Distribution business of Max New York Life Insurance Co Ltd. Managed 10000+ people organization with a HR team size of 70 people spread across 400+ offices. Played an instrumental role in transforming the entire distribution organization in view of regulatory changes in the Insurance Sector.

Dec 2005 – Sep 2008 · 2 yrs 9 mos · Gurgaon, India · On-site

• Led the setting up of captive Offshore Shared Services by making India as the Operations, Technology & IT, Finance, Shared Services and Investment Management Services hub and transitioned majority functional processes, roles, responsibilities and ownership from Europe, UK and Luxembourg to India.
• Led the role of heading HR for the captive offshore IT and financial processes business unit of Fidelity Investment business of the shared services supporting UK and European business and transitioned to head the Central HR functions of Talent Acquisition,C&B,International talent mobility for Fidelity's European business and domestic business in India.

Sep 2003 – Dec 2005 · 2 yrs 3 mos · Gurgaon, India

• I was heading the complete C&B and HR Services group for the whole Fidelity Information and Technology (formerly eFunds Corporation) in india which consisted of ITES/Software Development Centre and ATM Solutions business. In my role I was responsible for establishing the Comp philosphy, practices and implementation of various Comp Programs in partnership with Global C&B team. I was also part of the Global M&A group to conduct due dilligence and HR Integration for mergers and acquisition at Global and India level.

Jul 2001 – Sep 2003 · 2 yrs 2 mos · New Delhi, Delhi, India

• Was managing the Complete HR Operations for whole of Canon operations in India which comprises of an offshore Software Delivery centre, Sales & Marketing groups for Reprographics/Digital Products, Ancilliary Units & Customer Support.

Oct 1998 – Oct 2001 · 3 yrs · New Delhi, Delhi, India

• Joined as one of the founding member in this start up operations of the JV b/w Bharti and British Telecom for launching the ISP Services by the brand Mantra Online. Supported the business to ramp up and establish this business successfully. Was involved in all the facets of HR e.g. Resourcing, HR Operations, HR Development and Employee Engagement initiatives. Also played a key role in Amalgamation of 3 Bharti SBU's i.e. Internet, VSat and Broadband into one unified entity named Bharti Broadband Network Ltd.

Jan 1995 – Oct 1998 · 3 yrs 9 mos · New Delhi, Delhi, India

• This was a new MNC start up in the field of Medical Electronics equipments and software application. Post 2 year of OJT from 1994-95 I was inducted to set up the Personnel Department and ramp up the operations for India. Managed to set up the teams, HR process, procedures, practices, programs. Spent close to 5 years ( including OJT) with a well rounded exposure on all areas of Personnel and HR matters