Jan 2020 – Aug 2022 · 2 yrs 7 mos · Bengaluru, Karnataka, India

Jul 2018 – Jan 2020 · 1 yr 6 mos · Bengaluru Area, India

• I Manage the Key Enterprise accounts
• Responsible for the Enterprise business technology solutions, which includes Hyperconverged infrastructure(HCI), virtualisation, Server, Storage, Networking, Security and Backup.

Aug 2016 – Sep 2016 · 1 mo · Dubai, United Arab Emirates

• Performed Country risk analysis, Industry analysis, and opportunity analysis.
• Supported in Implementation of online tool in coordination with PMO and IT team in the system.
• Basic overview on project portfolio management (PPM) tool and extracting the report for senior management.

Jan 2016 – Jul 2016 · 6 mos · United Arab Emirates, Dubai

• Managing New Product Development (NPD) process from conception to in-market launch under the supervision of Brand Managers (interfacing with cross functional teams, creating packaging & promotion materials, post evaluating results).
• Preparation, execution & follow up of marketing campaigns and brand activations (Promoter brief and management of Sampling activities)
• Working with graphics and creative agencies to develop Point of Sales materials & artworks (execution of packaging changes, translation and registration of packaging with different countries of the zone)
• Sell-out diagnostic: analysing brand performance and competitor activity
• Sell-in diagnostic: analysing internal sales and identifying new opportunities
• Regular contact with sales force, including presenting promotions and launches
• Time spent on the Store visits to see effectiveness of promotions and activities on going

Oct 2012 – May 2014 · 1 yr 7 mos · Bengaluru Area, India

• CLIENT : Thames Water Utilities Ltd(United kingdom)
• Was a part of Event management team. Responsible for administrating, creating and modifying DNS records, managing user and group accounts. Was providing L1/L2 support depending on the priority of the issues to meet the client’s SLA.
• Monitored all the events that occurred through the IT infrastructure. Examined several recurring and redundant tickets, prepared a root cause analysis (RCA) document which helped the tools team remodel the configuration items, thereby reducing ticket flow.
• Documented multiple Standard Operating Procedures(SOPs) which Improved the time efficiency of knowledge transfer (KT) sessions which brought down the overall on-boarding time of newly joined resources.
• Worked in Co-ordination with wintel, network,Unix and Database team. Proactively performed health checkups of network and servers. Coordinating with the on-call and onsite supporting engineers during priority issues.