Jan 2023 – Present · 3 yrs 2 mos

• Strategic Leadership: Partnered with the Market Unit Director to define and execute innovative business and operational strategies, ensuring alignment with organizational goals.
• Operational Oversight: Managed daily operations for a team of 30+ staff, executives, and senior leaders, overseeing financial follow-ups, project updates, and planning.
• Sustainability Expertise: Led the sustainability offer within the Market Unit, developing action plans, managing communications, and tracking progress to elevate its impact.
• Cross-Functional Collaboration: Built strong relationships across the organization to improve responsiveness, streamline workflows, and boost operational efficiency.
• Project and Financial Management: Delivered actionable insights through KPI monitoring, business proposals, and financial reporting to support strategic decision-making.
• Key Achievements:
• Strengthened key account relationships, enhancing client satisfaction and retention.
• Contributed to integrating sustainability into the unit’s strategic roadmap.
• Improved internal communication and team productivity through enhanced coordination.

Aug 2018 – Dec 2022 · 4 yrs 4 mos

• Strategic Account Coordination: Oversaw and synchronized business actions for one of the Group's top 7 accounts, ensuring seamless collaboration across 7 Business Lines and 4 Business Units.
• Financial Performance Management: Consolidated and challenged key financial KPIs (revenue, margin, etc.) with stakeholders, delivering actionable insights for improved decision-making.
• Data-Driven Analysis: Conducted quantitative and qualitative analyses, including innovation reviews, business plan creation, and gap analysis, to identify growth opportunities.
• Client Relationship Management: Strengthened partnerships by managing critical operations and leading a dedicated comitology with the client's Purchasing Department to resolve ongoing business challenges.
• Marketing Leadership: Directed external marketing initiatives, including the successful development and launch of a mobile application to enhance client engagement and visibility.
• Business Development: Contributed to calls for tenders, securing strategic opportunities and driving sustainable growth for the organization.
• Key Achievements:
• Enhanced account management efficiency, aligning strategies with client needs and internal goals.
• Played a pivotal role in resolving operational issues, fostering stronger collaboration with key stakeholders.
• Delivered innovative solutions through marketing and business development efforts, including digital tools.