Nov 2023 – Present · 2 yrs 4 mos · Tokyo, Japan · Remote

• Harness AI to innovate and create new products and businesses, with specific focus on Generative Models.

Nov 2022 – Nov 2023 · 1 yr · Meguro-ku, Tokyo, Japan

• Japan Consumer Innovation / Amazon Vendor Services.

Sep 2021 – Nov 2023 · 2 yrs 2 mos · Tokyo, Japan · Hybrid

• Cross-border dropshipping platform for furniture and outdoor categories. Acquired in 2023.

Jun 2021 – Oct 2022 · 1 yr 4 mos · Tokyo, Tokyo, Japan

• Reader subscription and engagement.

Mar 2020 – May 2021 · 1 yr 2 mos

• Managed a team of 3 product managers, 1 project manager, 2 data scientists, 2 operation managers.
• Shopper identity and access management
• Shopper profile & monetization
• Membership & Loyalty
• T1 shopper growth

Dec 2018 – Mar 2020 · 1 yr 3 mos

• Alibaba.com, B2B marketplace, PC and mobile.
• Themes
• Traffic control
• Recommendation
• Categories

Jul 2017 – Dec 2018 · 1 yr 5 mos · Tokyo, Japan

• Rakuten Ecosystem Strategy Office.
• Managed a team of 2 product managers, 1 project manager.
• Global one-platform integration.
• Membership and Rakuten Super Points.
• Japan and Global membership growth.
• Cross-cultural PM team management.

Jul 2016 – Jul 2017 · 1 yr · Tokyo, Japan

• Product Owner of Rakuten Delivery and Rakubin, food marketplace and last-mile logistic services.
• Themes, roadmap and backlog management.
• Raw data analysis and go-to-market planning
• Strategic initiatives, KPI and goals setting
• Hands on management and execution

Jun 2014 – Dec 2016 · 2 yrs 6 mos · San Jose, California, United States

• Founding member of Fintech startup, focusing on scheduled and installment payments. Based in Bay Area, with development center in Taipei. Product available in US and Taiwan.
• Responsible for all matters related to product. Participated in seed-round fund raising and secured 1.9m USD investment.
• www.facebook.com/InstoUS/
• www.facebook.com/INSTO.Taiwan/

Jul 2013 – Jun 2014 · 11 mos · Taipei, Taipei City, Taiwan

• Small mobile application development company, released 2 mobile apps on iOS and Android. Developed backend component for IOTEO's surveillance camera. Acquired in 2014 by Capsule Innovations, LLC. (Installments Inc.)
• Surveillance cloud camera - www.ioteo.com

Jun 2012 – Jun 2013 · 1 yr · Taipei City, Taipei City, Taiwan

• Product Lead, League of Legends | Sea (formerly Garena) | Taiwan, Hong Kong & Macau
• Led game to market leadership with 1M+ active players, driving 47% YoY revenue growth and 10 months of consecutive growth in MAU/ARPU
• Optimized operations delivering 28% cost reduction while growing Facebook community to 1.3M followers
• Established Taiwan as highest-value market outside US through strategic partnership with Riot Games

Apr 2012 – Oct 2012 · 6 mos · Taipei City, Taipei City, Taiwan

• Acted as MCP (Master Content Provider), managed game validation and cloud gaming platform distribution projects. Defined business model for each accounts from MCP’s perspective
• Simultaneously managed multiple cloud gaming projects and successfully brought platforms online across different regions:
• GameNow in US with Verizon
• C-Games in South Korea with LG U+
• G Cloud in Japan with NTT Docomo
• GameCloud in China with China Telecom
• GameCloud in Hong Kong with PCCW
• Led planning and implementation of GameCloud Development Kit (GDK), facilitated definition of project scope and road map. Managed project changes and interventions to achieve project output
• Developed business process including execution of Scrum
• Managed cost, schedule, performance of component projects and relationships with clients and IP holders. Ensured ultimate success and acceptance of products
• Directly managed design, usability teams and associates. Defined project pipeline and SOP across departments, built up team structure with implementation of necessary positions
• Coordination of tasks involving third party vendors as well as provided consultation to clients on system implementation

Jun 2011 – Mar 2012 · 9 mos

• Identified edge case scenarios across multiple areas of functionality, controlled quality of localized product for nine different regions and forecast potential road blockers
• Collaborated with marketing, community, strategic initiatives and business intelligence teams to define and develop domestic marketing strategies for China and Taiwan
• Developed and executed self-generated test plans and Online Checklist Suites (OCS), entered tasks with priority, severity, milestone and assignments
• Liaised assets and resources between regional and headquarter, resolved localization related problems across different departments

Jun 2009 – May 2011 · 1 yr 11 mos

• Managed projects: Diablo III, Battle.net online gaming platform, Battle.net Account Management
• Led team in driving localization for specific products or product groups from inception to launch, included scoping, resource allocation, scheduling, budgeting and risk management
• Developed basic understanding of competitive market landscape and identified key areas of competitive difference in product localization
• Ensured timely collection and reporting of requested performance metrics throughout the project
• Liaised with outsourced vendors/recording studios to ensure deadlines were met
• Participated in the localization of World of Warcraft, Starcraft II, novels, and web related content
• Analyzed and researched local market habitat, identify players and users’ behavioral differences across regions to implement cultural specific elements into the game
• Identified censorship issues and worked with development team to adjust content accordingly
• Created localization style guide and glossary, collaborated with QA teams on bug fixing