Sarfraz Alam

Business Development Executive

New Delhi, Delhi, India3 yrs 9 mos experience

Highly Stable

Key Highlights

Generated over $200M in annual revenue.
Achieved 100% customer retention rate.
Increased value-added products to 20% of sales volume.

Stackforce AI infers this person is a B2B Sales and Supply Chain Optimization expert.

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Skills

Core Skills

Sales OperationsAccount ManagementSupply Chain OptimizationData Analysis

Other Skills

AnalyticsBusiness DevelopmentBusiness OperationsBusiness StrategyC++Contract ManagementCustomer Relationship Management (CRM)Dashboard DevelopmentDigital StrategyE-CommerceForecastingGTMIndustry AnalysisLeadershipManagement

About

Hello! I am Sarfraz Alam, an IIM Ahmedabad and IIT Guwahati alumnus with over 4 years of experience in Sales & Marketing, Business Development, and Program Management. My career has been dedicated to driving organizational growth through strategic initiatives and innovative solutions. I thrive in dynamic environments and am passionate about leveraging my analytical skills and technical proficiency to enhance customer engagement and optimize business processes. Throughout my professional journey, I have successfully managed key accounts, acquired clients, and achieved consistent year-over-year growth in revenue. My expertise in digital transformation and CRM implementation has allowed me to identify upselling opportunities and streamline operations. I am skilled in utilizing tools like SQL, Power BI, and SAP HANA to develop insightful sales forecasts and performance dashboards. I am now seeking impactful roles across diverse industries where I can contribute to driving growth and success. Key Achievements: - Generated over $200M in annual revenue while maintaining a 90% market share in B2B sales operations across South India. - Achieved a 100% customer retention rate through targeted engagement initiatives and personalized account servicing. - Increased the contribution of value-added products to 20% of overall sales volume by aligning product strategies with market demand

Experience

Fosterhealth ai

GTM Lead

Jul 2025 – Present · 8 mos · Delhi, India · Hybrid

Hindustan zinc

2 roles

Area Sales Manager

Jun 2022 – Jul 2025 · 3 yrs 1 mo · On-site

I led strategic sales reviews and coordinated with regional management to align targets and expectations. I executed dynamic pricing strategies through e-auctions, ensuring compliance and transparency in pricing governance. My focus on strengthening client relationships resulted in enhanced customer satisfaction and loyalty. I also managed critical financial processes to ensure seamless sales-to-cash cycles and drove demand-linked growth through effective contract negotiations.
Achievements:
I successfully managed B2B sales operations generating over $200M in annual revenue while maintaining a 90% market share. My initiatives led to a 100% customer retention rate and a significant increase in the contribution of value-added products to overall sales volume. Additionally, I drove strategic account acquisition, adding over 20 high-potential customers and achieving a 5% year-over-year revenue growth.

Sales OperationsAccount Management

Management Trainee

Jun 2021 – May 2022 · 11 mos · On-site

During my tenure as a Management Trainee, I led a supply chain optimization project that improved product availability and reduced stock-outs. I conducted in-depth analyses of historical data to identify inefficiencies in dispatch workflows and logistics expenditures. My work involved engineering real-time dashboards to provide leadership with data-driven insights for operational improvements.
Achievements: I facilitated a 10% transition to ex-works dispatch and improved direct supply by 15%, significantly reducing logistics overhead. I also identified over $1M in annual revenue leakage and proposed a digital transformation roadmap to enhance operational excellence.

Supply Chain OptimizationData Analysis