Oct 2022 – Present · 3 yrs 5 mos

Jun 2019 – Present · 6 yrs 9 mos

Oct 2018 – Feb 2024 · 5 yrs 4 mos

• Support clients for digital transformation. Focusing on Financial Institutions in Europe and Rest Of the World (RoW) to strengthen Dev-test-ops.

Jul 2015 – Dec 2022 · 7 yrs 5 mos

• Manisha had managed delivery of End to End software testing projects for large FSI clients. Her strategy of delivery excellence clubbed with innovation was the key to success.

Nov 2014 – Present · 11 yrs 4 mos

• Manisha has responsibility to manage business growth in Hyderabad SEZ.

Jun 2014 – Jul 2015 · 1 yr 1 mo

• At Infosys she currently heads Talent Planning & Deployment for Oracle, SAP & BI Practice Lines. She is responsible for staffing to achieve business growth and optimize utilization of 20,000+ people.

Aug 2008 – May 2014 · 5 yrs 9 mos

• Delivery Excellence: Manisha is managing projects for retail and logistic clients in North America, Europe and Asia Pacific. She was responsible for the delivery unit P&L. 98.5% of the revenue comes from repeat business. Key is to exceed customer expectation through reliable project delivery, improved quality / productivity and process streamlining. Her account has won “Delivery Excellence Award”.
• She achieved more than 125% of targeted growth made possible due to meticulous business planning, developing relationship matrix , defining value proposition, and guiding client to build tomorrows enterprise. She has won “Growth Guru’s Award” for account management.
• People Management: Forecasting people requirement (skills, location, role), ramp up planning, driving employee engagement, maintaining people connect is her forte. Her exemplary people connect and mentoring skills are recognized in “Best People Manager” award given to her for lowest attrition, high Employee Satisfaction Index, and helping to build competencies proactively.

Jan 2007 – Jul 2008 · 1 yr 6 mos

• Program Management: Ability to manage complex programs which span beyond her sphere of control is Manisha’s strength. She is good at deciding vision, strategizing as well as ensuring impeccable implementation. She has lead PMO for key initiatives in the organization e.g. making lateral induction more efficient, improving productivity through reuse and tool.
• Building new products: Manisha actively engages in new product introduction and taking it to the market. She was instrumental in building Sterling, Facet, Oracle Testing Centre of Excellence. This involved market analysis, decision on service portfolio creation, competency building, and go to Market strategy. These provided edge over competitors in winning business.
• Innovation: Manisha was responsible for “reuse & tool” initiative to improve productivity. It entailed nurturing innovation mindset, inculcating habit of “smart work” in the team beyond sphere of control. This lead to enriching repository of tools & reusable components as well as 6.8% effort saving in an year.
• Also initiated “Hydea” - a portal to encourage employees to share their innovative ideas for Delivery Centre Management.

May 2022 – Apr 2024 · 1 yr 11 mos · Hyderabad, Telangana, India

Nov 2005 – Feb 2007 · 1 yr 3 mos

• Responsibilities included:
• Decide revenue target & strategy for testing services in the Healthcare vertical
• Development of Healthcare software testing specific service offerings
• Support the sales team for business development
• Drive test consulting engagements
• Capacity planning and competency building: Resource optimization
• Delivery assurance for testing projects
• Create organizational assets to strengthen Cognizant testing services
• Achievements:
• Achieved revenue of US $15 m in a year (exceeded target by ~30%)
• Grew the team from 110 to 330 resources
• Improved efficiency – reflected in above average utilization & profitability for the group
• Built QTP competency to bolster automation initiatives
• Led 3 test process consulting assignments and grew the business in corresponding accounts
• Developed Facets Product Testing Centre of Excellence
• Guided the team to define methodology for Test Data Management and Reports Testing

Nov 2001 – Nov 2005 · 4 yrs

• Responsible for managing the largest testing project in the organization. This included:
• Successful project delivery using quantitative project management
• Recruit, train & motivate QA teams across locations
• Growth of the account
• Continuous process improvement: Drive defect prevention & reduce Cost Of Quality
• Achievements:
• Maintained near 0% attrition rate for 2 years
• Moved the engagement up in value chain
• Was a part of CMMi appraisal team