Pankaj Garg — CEO

I am a Product & Technology leader with 20+ years of experience building and scaling AI-driven, data-centric enterprise platforms across fintech, telecom, and supply chain domains on both SaaS and non-SaaS models. I bring deep expertise in product vision, portfolio strategy, UX, and go-to-market execution—paired with a strong track record of leading high-performing teams and delivering business impact. I'm Google Cloud Certified: Generative AI Leader and Certified in Machine Learning for Product Managers by Duke University, underscoring my commitment to applying cutting-edge AI/ML technologies to solve real-world business problems. Over the course of my career, I’ve: - Launched platforms that opened new revenue streams and scaled to multi-million dollar ARR - Led AI-driven initiatives that significantly improved operational efficiency and time-to-market - Shaped product strategies that contributed to measurable gains in customer retention and engagement - Built and mentored global product and UX teams, enhancing velocity and cross-functional alignment - Managed diverse portfolios spanning 25+ products across B2B SaaS, digital payments, and platform innovation I thrive at the intersection of customer needs, technical innovation, and business outcomes—translating complexity into clarity, and vision into execution.

Stackforce AI infers this person is a seasoned Product Management leader in Fintech and SaaS industries.

Location: Pune, Maharashtra, India

Experience: 19 yrs 9 mos

Skills

Product Strategy
Ai Product Management
Ux Design
Product Life Cycle

Career Highlights

20+ years in AI-driven product management.
Proven track record in scaling multi-million dollar platforms.
Expert in aligning customer needs with business outcomes.

Work Experience

HighRadius

AVP - Product Mangememt (4 mos)

Opura AI

Head of Products/Tech/AI (5 mos)

Advisor/Investor (11 mos)

Resilinc

Associate Vice President - Product Management (1 yr 2 mos)

Senior Director - Product Management & Design (9 mos)

Incedo Inc.

Director - Product Management & Design (2 yrs)

Alepo

Director - Product Management & UX (2 yrs)

Senior Product Manager - Mobile Payments (2 yrs)

Comviva

Sr Product Manager (6 yrs)

IBM

Sr Business Analyst (4 yrs)

IBS Hyderabad

MBA + Student Council (2 yrs)

Web Startup

System Analyst (1 yr)

Education

Master of Business Administration - MBA at ICFAI Business School

B.Tech at Kurukshetra University

Leadership Skills at Indian Institute of Management Ahmedabad

Executive Certificate Programme in Artificial Intelligence and Machine Learning at SPJIMR SP Jain Institute of Management & Research

Pankaj Garg

CEO

Pune, Maharashtra, India19 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

20+ years in AI-driven product management.
Proven track record in scaling multi-million dollar platforms.
Expert in aligning customer needs with business outcomes.

Stackforce AI infers this person is a seasoned Product Management leader in Fintech and SaaS industries.

Contact

Skills

Core Skills

Product StrategyAi Product ManagementUx DesignProduct Life Cycle

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesAnalysisAnalyticsB2B SaaSBusiness AnalysisBusiness InitiativesBusiness IntelligenceBusiness ProcessBusiness StrategyCRMCloud ComputingCustomer RetentionData ProductsDigital BSS

About

Experience

Highradius

AVP - Product Mangememt

Nov 2025 – Present · 4 mos

Opura ai

2 roles

Head of Products/Tech/AI

Jun 2025 – Nov 2025 · 5 mos

Advisor/Investor

Apr 2025 – Present · 11 mos

Resilinc

2 roles

Associate Vice President - Product Management

Promoted

Apr 2024 – Jun 2025 · 1 yr 2 mos

Driving end-to-end Product and UX strategy to accelerate roadmap delivery, boost user engagement, and enable measurable business growth.
Spearheaded AI implementation to enhance customer retention and streamline core operations.
Launched a new monetization stream targeting an underserved user segment, unlocking a significant ARR contribution.
Built and scaled global Product, UX, and Content teams—enhancing delivery velocity and cross-functional collaboration.
Leading go-to-market strategy in close partnership with Sales, Pre-sales, and Customer Success to fast-track enterprise deal closures.
Engaging with strategic customers via a dedicated Customer Advisory Board to uncover insights, validate features, and prioritize roadmap initiatives.
Collaborating with executive leadership on company vision, product direction, and strategic planning.

UX DesignProduct StrategyData ProductsCloud ComputingAI Product ManagementTeam Building+3

Senior Director - Product Management & Design

Jun 2023 – Mar 2024 · 9 mos

UX DesignProduct StrategyData ProductsCloud ComputingSoftware as a Service (SaaS)Product Life Cycle+8

Incedo inc.

Director - Product Management & Design

Jan 2021 – Jan 2023 · 2 yrs · Gurugram, Haryana, India

Directed the full product management lifecycle for IncedoPay platform — aligning customer needs with business goals — to drive market differentiation, revenue growth, and operational excellence, while building and mentoring a world-class product team
Improved platform stickiness and NPS through customer-centric features driven by deep research and feedback loops
Collaborated with marketing and sales teams to craft messaging, positioning, and go-to-market strategies for new and existing products.

UX DesignProduct StrategyCloud ComputingProduct Life CycleTeam BuildingProduct Specification+4

Alepo

2 roles

Director - Product Management & UX

Promoted

Jan 2019 – Jan 2021 · 2 yrs

Led a team of 7 Product Managers, 2 UX Designers, and a Technical Writer, managing a diverse product portfolio of 25+ products across Telecom Digital BSS, Digital Payments, and Mobile Apps.
Spearheaded the launch of a new product verticals focused on Digital Payments and IoT Device Management, driving end-to-end strategy, development, and market adoption from inception.
Owned product design, architecture, lifecycle management, pricing strategies, and roadmap planning, aligning customer needs with business goals.
Directed five Agile/SCRUM teams, overseeing sprint planning, user stories, and retrospectives for seamless execution.
Built a comprehensive ‘Sales Kit’, improving sales efficiency and supporting sales enablement.
Partnered with marketing teams to deliver flyers, blogs, brochures, and social media content, boosting product visibility.
Acted as Technical and Product SME, providing pre-sales support and contributing to closing key enterprise deals globally.

UX DesignProduct StrategyProduct Life CycleTeam BuildingProduct SpecificationBusiness Initiatives+3

Senior Product Manager - Mobile Payments

Jan 2017 – Jan 2019 · 2 yrs

Launched and scaled a mobile payment platform from the ground up, enhancing user accessibility.
Built and led a cross-functional team of Engineers, UX designers, and Product Managers.
Introduced a new revenue stream for Alepo, driving organizational growth.

Comviva

Sr Product Manager

Jan 2011 – Jan 2017 · 6 yrs · Gurgaon

As Product Manager at Comviva, I managed the digital payments product line, including mobile wallets and eTopUp solutions. I collaborated with over 100 global customers to shape product roadmaps, ensuring alignment with market demands and successfully closing key deals as a product SME.