Jul 2023 – May 2025 · 1 yr 10 mos · Pune, Maharashtra, India · Hybrid

Aug 2021 – Aug 2023 · 2 yrs · India

• Blockchain startup into Blockchain Education, Consulting, Product and Services and NFT Market Place. Providing services to Education, Pharma, Agro, Logistics, Art and Culture, HR and Performance Management, Automobile Industries.

Apr 2021 – Aug 2023 · 2 yrs 4 mos · India

• Stealth healthcare startup with Emergency Medical Services (Ambulance and Air Ambulance), including Diagnostics, Physiotherapy, and Specially Abled Transport. Practice Management Solution for medical practitioners with state of the art solution with deep work. Secure electronic storage of clients records and secure retrieval and sharing.

Jul 2016 – Mar 2021 · 4 yrs 8 mos · Mumbai Metropolitan Region

• GP Strategies is a Performance Management Company, which helps its clients improve their performance through innovative design and deployment of learning & development programs. We provider learning solutions across all domains and support the end to end process of learning. We take care of our clients L&D requirements and cater to their requirements.
• Managing the vendor management function for APAC region covering 12 countries.
• Vendor identification, due diligence, negotiation (contract & rate), and on boarding
• Invoice Processing and payments
• Relationship management
• Process enhancements, Solution deployment, Implementation
• Order to Cash
• Liaising with Tax, Finance, AP, Operations,Delivery Managers, Country Heads, and Legal

Jan 2015 – Jul 2016 · 1 yr 6 mos · Mumbai

• Idhant Consulting:
• Training and consulting
• Rite Technologies:
• Supported the IT startup in
• Project Management
• Built Testing framework using open source tools (Mantis BT, Xplanner Plus, TestLink, & Sonarqube)
• Client Service & Service Delivery
• Requirements gathering
• Managing team of developers
• Key delivery was building testing framework by integrating the open source tools.
• We automated the entire process for an energy efficiency client on mobile. Where we automated the manual process on cloud and mobile app.
• Created Resource requirement approval for a cash delivery management client, and developed an app for asset / resource tracking.
• Others tools which we built were for hospitality management, facility management, and household for tracking daily/weekly expenses.

Nov 2011 – Dec 2014 · 3 yrs 1 mo · Mumbai, Maharashtra, India

• Managed Transversal functions supporting IT & IT Infra, Ops, Finance Shared Services & Support functions.
• Project Services: Budgeting & Forecasting, Headcount reporting, Publish MIS & prepare budget presentation decks to CXO's, Timesheet compliance, budget communication to clients across the globe, keep track of approvals in case of headcount deviations. Liaise with HR, Business, Finance, Project team & COO & CIO’s office. HC reconciliation with regions.
• Vendor Management: Manage Vendors for Staff Aug for IT & Operations. Empanelled new vendors, Negotiated Rate card & Contract, NDAs. Ensured sourcing of resources with right skill sets within time frame. Provide feedback to vendors & set expectations. Advised business right set of vendors for sourcing. Approved Invoices, Ensured on time invoice submission. Resolved issues related to resources. Responsible for repository of critical documents, NDA, Contracts etc., for audit trails. Renegotiated Rate cards & reduced costs in the range of 10% to 25%. Identified gaps & empanelled vendors with Domain expertise. Ensured Non Performing Vendors didn't get additional business and focused with core.
• Service Level Agreement Mgt: Coordinate with clients, Legal, Finance, Tax, Compliance & CXOs across the globe. Negotiated terms of the SLA, Service Scope, Fees & Expenses, KPIs, BCP etc., Ensured the terms are acceptable to the organization. Executing Personal Data Protection Agreement. Consultancy to business on framework, adherence, regulatory requirements, criticality. Liaise with Finance for Invoicing, with Regional centers to agree on the agreement terms, annual reviews & audit queries / recommendation. Seek advice in case of deviations in the clauses. Communicate process changes to business & its impact.
• Operations, Audit & MIS: Manage BAU operations, Team, TNA, Appraisals, Access rights. Face audits, Client Surveys. Publish Dashboard & Org Chart. Manage risks & strengthen controls.

Jun 2007 – Jul 2011 · 4 yrs 1 mo · Mumbai Metropolitan Region

• Programme Management - Manage key strategic projects & program across business verticals. Publish fortnightly dashboard to senior management. Record minutes and circulate to all key stakeholders. Coach new project managers on the process and managing projects. Track issues and risks. Support business heads in their strategic projects, MIS, Budgets, Tracking business cases benefits vs actual, benefit realization.
• Implemented PeopleSoft HRMS applications.
• Support Group Insurance in monitoring sales database, budget, fund performance, MIS, Competitor performance, Ranking vs competition. Responding and submitting RFPs, tracking sales performance and working out sales compensation.

Feb 2006 – Jun 2007 · 1 yr 4 mos · Bangalore

• Manage end to end process transition and supporting the business in achieving globalization strategy in functional transformation

Sep 2004 – Feb 2006 · 1 yr 5 mos · Thiruvananthapuram Taluk, India

• Managed end to end business process transition from UK to India in the General Insurance domain. Key member of the Transition team (Project Office) at Allianz Cornhill Information services.
• Managing Operational Risk Management for the organization.

Feb 2001 – Sep 2004 · 3 yrs 7 mos · Bangalore

• Core responsibilities were handling Reinsurance Technical accounting, Contract administration and Claims Management for 40 clients (mix of Cedants & Brokers) in China, Hong Kong & Macau region
• Enterprise Document Management Solution
• In addition to the operations role I was responsible for coordinating & managing EDMS project (Enterprise Document Management System) for Asia pacific region. The objective of the project was to develop group wide document management solution with an integrated workflow on Documentum platform to support business across Asia Pacific region.

Feb 1999 – Feb 2001 · 2 yrs · Bangalore

• Processing of Annuities. (Loans, Surrenders, Maturities, Partial withdrawals, Policy Maintenance, Incoming Correspondence & Required Minimum Distributions)
• Assigning daily work allocation to team members
• Generating MIS reports to the Team Leader
• Training to new recruits & refresher training / process updates to Team members as when the process was enhanced