Jan 2014 – Nov 2021 · 7 yrs 10 mos · United States

• Continually assists in developing new solutions by identifying target clients needs, Technology road map and Digital Transformation Journey.
• Participating in strategy meetings, senior leadership roadmap and strategy, budgeting, forecast, technology assessment, marketing and product role out, product development strategies, future road map, business development, and current challenges.

Jan 2012 – Jan 2014 · 2 yrs

• Responsible for engagement delivery quality and customer satisfaction by structuring and managing deals through completion. As an Engagement Manager role own the problem statement from the perspective of the customer. Responsibility of assembling the consulting delivery team and ensuring the team both structures and executes on the problem solving methodology correctly and to the agreed budget. Roles include the following :
• Manages engagement risk and delivery quality.
• Establishes the processes to support the engagement, including setting up charge codes, defining the project calendar, and defining deliverable acceptance and reporting procedures. Project initiation also includes validating scope, conducting project kickoff and holding Conditions of Satisfaction (COS) discussions with stakeholders.
• Tracks the performance of the engagement, the quality of project deliverables and reports on the effectiveness of the engagement against the baseline plan.
• Builds his/her time into engagements as appropriate to allow for mitigation of engagement risk and to achieve the required level of billable utilization set by the business
• Reviews and approves consultant and partner billable hours and expenses each week, and reviews and approves client invoices before they are sent.
• Defines in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as defined in the SOW.

Jan 2008 – Jan 2012 · 4 yrs

• Currently working for Comcast as part of the Enterprise Architecture Team.

Apr 2010 – Dec 2011 · 1 yr 8 mos · Herndon, VA

Aug 2006 – Jan 2008 · 1 yr 5 mos

Apr 2004 – Aug 2006 · 2 yrs 4 mos