Jul 2018 – Present · 7 yrs 8 mos · Gurgaon, India

• Combining Engineering and Design with Nature to build hybrid Bio-filtration based Natural Air Purifiers.
• https://www.ubreathe.in/

May 2013 – Jul 2016 · 3 yrs 2 mos · Gurgaon, India

• Operations and Scaling
• Analyzed Auto-Dealership Lead and Customer Management. Defined scope for the flagship product NinjaCRM, CRM Tool for Dealership’s Call Centers while setting up clients’ expectations and processes for smooth operations
• Handled multiple clients including one of India's largest Maruti dealership to help improve CRM usage giving more power to top management to drive initiatives. An Operational responsibility for 500+ people in multiple territories
• Took up the responsibility of scaling the Client Operations and Operations team while the company aimed to cover more sales territories. Helped the Ops team to grow from a team size of 5 members to a big team of 40+ members
• Business Consulting & Product Development
• Conducted monthly business review sessions with clients’ Top Management- Reviewing performance, tracking progress of initiatives taken & setting up future target. Prepared tools & processes for senior management to closely monitor the KPIs
• Starting off with CRM tool centric to Maruti Dealerships, drove the CRM tool development with feature level Requirement Gathering, Spec’ing and Designing workflows. Extended the same ideas for CRM tool catering to clients of different brands

Aug 2011 – Apr 2012 · 8 mos · Kanpur Area, India

• A small initiative by three students, with an idea to create a platform for promoting movie-making. Created opportunities for students from all over the country to showcase their talent in film making.
• Performed a generalist type of a role during this small period of time-
• Officiated financial work with sponsors to work out funding
• For advertising, released a self-made promotional video, visited several colleges and used viral marketing tactics to make name among the public specially colleges and schools