Dhaval Doshi

CEO

Mumbai, Maharashtra, India14 yrs 10 mos experience
Highly Stable

Key Highlights

  • Led digital transformation for enterprise clients.
  • Achieved record ARR for a SaaS platform.
  • Built and sold a successful tech agency.
Stackforce AI infers this person is a MarTech expert with extensive experience in digital transformation and business development.

Contact

Skills

Core Skills

Digital TransformationClient SuccessBusiness DevelopmentRevenue GrowthDigital MarketingE-commerceMarketing Strategy

Other Skills

Account ManagementCRMChannel PartnersContentCustomer DemosCustomer Relationship Management (CRM)DemosGoogle AnalyticsLeadershipMarketing AutomationNew Business DevelopmentOnline AdvertisingOperations ManagementPay Per Click (PPC)Revenue & Profit Growth

About

π‚πšπ«πžπžπ« π’π§πšπ©π¬π‘π¨π­ Dynamic business leader with 18+ years of experience in digital transformation, B2B SaaS, and go-to-market strategy. Currently leading the Digital Transformation Business Unit at Schbang, managing end-to-end revenue delivery and client success across SEO, Tech, Marketing Automation, CRM, Content, and Media. Proven track record of building high-performing teams, leading cross-functional departments, and driving growth for enterprise clients across industries like E-commerce, Auto, BFSI, FMCG, Healthcare, Retail, and Tech. Adept at client success, strategic operations, and product-led GTM execution. Digital Transformation, Delivery Management, Client Success: > Headed Digital Transformation BU at Schbang, delivering revenue growth across 6 departments > P&L owner for a portfolio of marquee brands including Kotak 811, Britannia, Birla Opus, Ultratech and many more > Built an integrated account management practice with VPs and AMs driving client satisfaction and retention > Spearheaded tech-enabled delivery frameworks combining SEO, Content, CRM, and Marketing Automation > Established operational and delivery frameworks across Tech, SEO, Content, CRM, and Automation teams > Built a client success playbook based on KPI mapping, risk escalation, and expectation management > Created and executed pod-level revenue targets with AMs and department heads to align with profitability goals > Spearheaded multi-brand onboarding and strategic alignment with account teams to reduce churn and enhance delivery > Led digital strategy across Martech, CRM implementations, SEO innovations, and scalable content ecosystems > Familiar with latest trends in SaaS and Martech landscape in India and an active member of the community > Influential leader with a vast network in the digital marketing community including advertising and digital agencies > In-depth and hands-on knowledge of digital marketing including social media, SEO, SEM, content marketing, paid media π€π°πšπ«ππ¬ & π€πœπ‘π’πžπ―πžπ¦πžπ§π­π¬: - Achieved record ARR for a SaaS based marketing automation platform in under 2 years - Built and sold a successful technology development and media agency business - Won several prestigious awards in marketing for content marketing, performance marketing, and entrepreneurship

Experience

Schbang

Business Unit Head – Digital Transformation

May 2025 – Present Β· 10 mos Β· Mumbai, Maharashtra, India Β· On-site

  • As the Business Unit Head for Digital Transformation at Schbang, I lead a multi-disciplinary business unit that integrates strategic thinking, technology, media, and content to drive measurable business outcomes for our clients. My mandate spans across SEO, Tech, Marketing Automation, CRM, ORM, Social Listening, Media, and Contentβ€”creating one cohesive ecosystem for digital growth and transformation.
  • πŸ’‘ What I Do:
  • End-to-end responsibility for revenue delivery, profitability, and sustainable growth of the Digital Transformation vertical.
  • Spearhead delivery and business strategy across 6 departments
  • Lead a high-impact Account Management org comprising VPs, Group Account Managers, and Account Managers.
  • Act as a key escalation point, growth partner, and success enabler for both internal teams and clients.
  • Drive digital transformation agendas aligned with brand objectives, customer experience, and platform performance.
  • Driving digital transformation and integrated strategy across a diverse set of category leaders:
  • 1. Tech & E-commerce
  • 2. Financial Services
  • 3. Auto & Mobility
  • 4. FMCG & Consumer
  • 5. Retail & Fashion
  • 6. Real Estate & Infra
  • 7. Healthcare & Pharma
  • Across these partnerships, I lead multi-disciplinary teams in delivering strategic, creative, and performance-driven solutions that drive business impact.
  • πŸ—οΈ Key Responsibilities:
  • Own P&L responsibilities including revenue targets, margins, and client lifetime value.
  • Align digital delivery with business objectives using a KPI-led and consultative approach.
  • Collaborate cross-functionally with Tech, Martech, and Creative teams to ensure scalable, innovative, and future-ready solutions.
  • Drive client retention, CSAT, operational excellence, and award-winning work.
  • 🎯 Vision:
  • To build a future-forward practice that sets benchmarks in integrated digital transformation through technology, creativity, and performance marketing.
LeadershipOperations ManagementAccount ManagementDigital TransformationClient Success

Location bank

Commercial Director [MD (India)]

Apr 2021 – Apr 2025 Β· 4 yrs Β· India Β· On-site

  • Location Bank helps ominicommerce organizations build a hyperlocal presence by leveraging location data, artificial intelligence, SEO best practices in the form of a world-class martech SaaS solution.
DemosRevenue & Profit GrowthNew Business DevelopmentBusiness DevelopmentOnline AdvertisingLeadership+3

Gold's gym

Digital Head

Jul 2020 – Apr 2021 Β· 9 mos Β· Mumbai, Maharashtra, India

  • Spearheading Gold's Gym India's Digital business to build health and fitness products for the digital age.
New Business DevelopmentDigital Marketing

Smarthome nx (home next services pvt. ltd.)

Founder | CEO | CMO | IoT | Ecommerce | SEO | SEM | Social Media Marketing | Content Marketing | PR

Apr 2017 – Apr 2021 Β· 4 yrs Β· Mumbai Area, India

  • Built India's first and largest marketplace for Smart home automation solutions. Evolved from an ecommerce to a full-fledged system integrator serving homeowners, interior designers, architects and builders across India.
Revenue & Profit GrowthNew Business DevelopmentE-commerceDigital Marketing

Upgrad

Subject Matter Expert [ SME ] | Digital Marketing Trainer | Curriculum Development | Elearning

Apr 2017 – Aug 2018 Β· 1 yr 4 mos Β· Mumbai

  • At UpGrad, I had the opportunity to build the following programs from scratch:
  • Digital Marketing program with MICA,
  • PGP in Marketing with IMT Ghaziabad
  • Executive Program in Strategic Digital Marketing with Cambridge Judge Business School

Indigo consulting

Associate Vice President [ AVP ] | Digital Marketing Head | Business Head | OTT | Auto OEM | BFSI

Nov 2015 – Apr 2017 Β· 1 yr 5 mos Β· Mumbai Area, India

  • Experience in leading digital and integrated marketing initiatives with OTT, Auto OEM, BFSI, GEC (TV Channel) brands.
  • Business head leading the iconic award-winning Bajaj V launch on digital. Assisted the mainline team with digital activities for the launch of Amazon Prime Video on digital in India. Headed extensive social media mandates for Star Plus, Axis Bank, Amazon Prime Video. In addition, led winning pitches for new businesses.

Nestopia

Chief Marketing Officer [ CMO ] | Entrepreneur in Residence | Interior Design | Construction | PR

Jul 2014 – Jun 2015 Β· 11 mos Β· Mumbai Area, India

  • Entire gamut of marketing including brand strategy, product positioning, digital marketing campaigns, offline marketing as well as Public Relations strategy.
  • Devising strategies for revenue formation and implementation of the same.
  • The key objectives are to grow the user base of the website as well as the interior designer / architects community.
  • Help succeed in the mission to be the go-to website for Interior Design & Home Decor.
New Business DevelopmentDigital Marketing

Antfarm business incubator private limited

Head of Marketing [CMO] | Entrepreneur in Residence | Chief Digital Marketing Officer | PR

Jan 2013 – Jan 2014 Β· 1 yr Β· Mumbai Area, India

  • My primary role is to lead marketing strategies for each business unit that is incubated at Antfarm. I conceptualize, strategize and implement the go-to market strategy for upcoming businesses (dotcom and ecommerce companies in most cases). Working in a fast-paced start-up environment, requires me to hire the right people, train them and drive all kinds of digital and offline marketing campaigns: Performance Marketing, Lead Generation, PPC, SEO, Affiliate, Public Relations, etc.. I also work closely with all business heads and help them drive their product strategy.
  • The business units with whom we work closely are:
  • Stylista.com (Fashion / Ecommerce)
  • Arrive.com (Travel)
  • UberDreams.com (Entertainment / Gifting / Ecommerce)
  • Revofit.com (Health / Fitness / Ecommerce)
  • Fork Media (Native Advertising Platform)
  • ClickZoot (Performance Ad Network)
New Business DevelopmentMarketing Strategy

Webventurous

CEO & Managing Partner

Jul 2007 – Feb 2013 Β· 5 yrs 7 mos Β· Mumbai Area, India Β· On-site

  • Established a build and communication agency for offshore and Indian clients
New Business DevelopmentMarketing Strategy

Directi

Channel Development Specialist, Business Development Specialist

Jun 2006 – Jul 2007 Β· 1 yr 1 mo Β· Mumbai

  • My primary role as a Channel Development Specialist was to explain and upsell new products to existing and new resellers at Directi's Web Services division (ResellerClub). It also involved market research and comparison of our provisioning platform and pricing with those of GoDaddy, TuCows, eNom and other players in the market. Additionally, various e-mail marketing campaigns and sales pitches were prepared as our product portfolio expanded.
  • Later, I moved to the end-customer web services division i.e. Answerable.com (now known as BigRock.com). As a part of a newly formed team, we brainstormed various concerns relating to the soft launch of this division. Pricing, branding, online marketing ideas, etc. were discussed in the process.
  • I was then asked to take on the role of online marketing along with another member in that team for all of the web properties of the Directi group. Here, we primarily looked after PPC marketing and social media communication
New Business DevelopmentBusiness Development

Education

Pepperdine Graziadio Business School

MBA

Jan 2008 – Jan 2009

Asian School of Cyber Laws

Diploma in Cyber Law β€” Law

Jan 2007 – Jan 2008

Institute of Distance Education, University of Mumbai

Master of Commerce β€” Marketing

Jan 2006 – Jan 2008

Narsee Monjee College of Commerce & Economics

Bachelors in Management Studies β€” Marketing

Jan 2003 – Jan 2006

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