Sneha Waykar — Customer Success Manager
As a proactive Customer Success Manager at Insider, my focus is on enhancing customer onboarding and relationships. With a rich educational foundation in Electronics and Communications Engineering from KC College, I apply a blend of technical insight and marketing strategy to each client interaction. My analytical skills ensure that I can translate data into actionable insights, driving success within Insider’s dynamic SaaS environment. I take pride in my ability to work collaboratively, fostering a seamless experience for our clients that solidifies long-term partnerships.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry, focusing on customer relationships and onboarding.
Location: Mumbai, Maharashtra, India
Experience: 10 yrs 1 mo
Career Highlights
- Proven track record in customer onboarding and relationship management.
- Strong analytical skills translating data into actionable insights.
- Expertise in enhancing customer experiences in SaaS environments.
Work Experience
Insider.
Master Customer Success Manager (10 mos)
Customer Success Manager (3 yrs 9 mos)
BrowserStack
Senior Customer Success Specialist (10 mos)
WebEngage
Customer Success Manager (1 yr)
Customer On-Boarding Manager (3 yrs)
Application Support and Implementation Specialist (2 yrs)
Education
Bachelor of Engineering (B.E.) at Kc college
PGDM at SVKM's Narsee Monjee Institute of Management Studies (NMIMS)