Sneha Waykar

Customer Success Manager

Mumbai, Maharashtra, India10 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in customer onboarding and relationship management.
  • Strong analytical skills translating data into actionable insights.
  • Expertise in enhancing customer experiences in SaaS environments.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry, focusing on customer relationships and onboarding.

Contact

Skills

Other Skills

Analytical SkillsC++Campaign ManagementCascading Style Sheets (CSS)Client RelationsCommunicationConsultingCustomer Relationship Management (CRM)Customer SupportDigital MarketingE-commerceEmail MarketingEnterprise MarketingHTMLManagement

About

As a proactive Customer Success Manager at Insider, my focus is on enhancing customer onboarding and relationships. With a rich educational foundation in Electronics and Communications Engineering from KC College, I apply a blend of technical insight and marketing strategy to each client interaction. My analytical skills ensure that I can translate data into actionable insights, driving success within Insider’s dynamic SaaS environment. I take pride in my ability to work collaboratively, fostering a seamless experience for our clients that solidifies long-term partnerships.

Experience

Insider.

2 roles

Master Customer Success Manager

May 2025Present · 10 mos · Mumbai, Maharashtra, India · Remote

Customer Success Manager

Jun 2022Present · 3 yrs 9 mos · Mumbai, Maharashtra, India · Remote

Browserstack

Senior Customer Success Specialist

Aug 2021Jun 2022 · 10 mos · Mumbai, Maharashtra, India

Webengage

3 roles

Customer Success Manager

Aug 2020Aug 2021 · 1 yr

Customer On-Boarding Manager

Promoted

Feb 2018Feb 2021 · 3 yrs

Application Support and Implementation Specialist

Feb 2016Feb 2018 · 2 yrs

Education

Kc college

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2011Jan 2014

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

PGDM — Marketing Management

Jan 2019Jan 2021

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