Dr. Tejpal Singh Batra

Founder

Pune, Maharashtra, India35 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led transformation initiatives across 72+ countries.
  • Advocated for organ donation awareness through community engagement.
  • Certified over 1500 students in AI and Analytics.
Stackforce AI infers this person is a leader in HR Technology and Education Technology with a strong focus on transformation and advocacy.

Contact

LinkedIn

Skills

Core Skills

LeadershipTransformationPeople DevelopmentProgram ManagementHr TransformationAdvocacyEducationIt OperationsService ManagementNetwork ManagementOperations Management

Other Skills

Account ManagementAnalyticsBPOBusiness Process ImprovementBusiness Process Re-engineeringBusiness TransformationCRMCall Center OperationsChange ManagementCommunity EngagementContract ManagementContract NegotiationCross-functional Team LeadershipERPEmployee Engagement

About

An innovative leader and lifelong learner with extensive global experience in Information Technology, Operations, Human Resources, and Analytics. Recognized for building and leading high-performing teams across 72+ countries, driving digital and organizational transformation, and fostering future-ready talent. Deeply committed to societal impact, with a special focus on organ donation advocacy

Experience

Sso consultants (opc) pvt. ltd

2 roles

Founder and Director

Promoted

Sep 2024 – Present · 1 yr 6 mos

  • Helping organizations transform
  • People, Process, and Technology enabled transformation.
  • MDP and LDPs to support transformation - Leaders of Leaders, Leaders of others, First-time leaders,
  • Succession planning, Process optimization, BPR
  • Helped a leading Indian HRSAAS and HRSSC organization transform its shared services and transition
  • teams to scale up 5x.
  • Helped a family-run business scale up 2x.
  • Offering Blended learning solutions via DATAOWL (www.dataowl.in)
  • 5+ B-Schools, over 1500+ students certified in AI, Data, and Analytics
  • Multiple Corporations - 350+ participants certified in HR Analytics, Business and Sales Analytics,
  • Conflict, negotiation, leadership, team building, and Talent acquisition.
People DevelopmentProcess OptimizationTransformationLeadership

Founder and Principal Consultant

Apr 2015 – Mar 2025 · 9 yrs 11 mos

  • Spearheaded process transformation initiatives, focusing on HR, resulting in improved operational efficiencies.
  • Lead program management efforts, ensuring timely delivery and alignment with client goals.
  • Design and implement outsourcing strategies tailored to client needs.
  • Facilitate customized workshops and training sessions in Analytics, Project/Risk Management, and ITIL/ITSM/ITOM/DEVOPS.
Program ManagementOutsourcing StrategiesHR Transformation

Igiftlife

Co-Founder and President

Jan 2016 – Present · 10 yrs 2 mos · Pune Area, India

  • Advocate for organ donation awareness, leveraging personal experiences to engage communities.
  • Develop initiatives focused on family commitment, aiming to transform societal perceptions of organ donation.
  • Encourage collaboration through social media engagement and outreach, increasing community involvement.
  • From our personal experience we have learnt that its about family commitment which makes it happen, so our humble initiative is based on engaging and getting family commitment
  • Support us by visiting www.facebook.com/igiftlife or write to us on igiftlife@gmail.com
Organ Donation AdvocacyCommunity EngagementAdvocacy

Educational institutes

Academic

Oct 2015 – Present · 10 yrs 5 mos · Pune, Maharashtra, India

  • Adjunct / Visiting faculty - 2015- To date.
  • Institutes - SIU (SIBM, SCMHRD, SIMS, SIIB, SSSS), FLAME University, Sri Balaji University, Universal Business School, Mumbai, D Y Patil)
  • Domains - AI, Technology, Analytics (BA, HR, Sales, Operations), HR, Operations, and IT
  • Member - Board of Studies, Centre for Digital Learning, The Summer School, Ethics
  • committee, Mentor - internship
TeachingMentoringEducation

Maersk global service centres

4 roles

Global Head – HR Transformation

Sep 2011 – Mar 2015 · 3 yrs 6 mos

  • Managed global HR processes for over 12,000 users, driving HR transformation and process optimization.
  • Fostered a culture of continuous improvement, enabling HR colleagues to advance as key business partners.
HR ProcessesProcess OptimizationHR Transformation

Global Head IT GCC/SSC

Promoted

Apr 2009 – Sep 2012 · 3 yrs 5 mos

  • Established and led a team of 500+, overseeing Global Service Desk and SAP support operations. (L0-L3)
  • Established ITIL-based services to enhance operational efficiency and service delivery.
ITILService DeliveryIT Operations

AGM - Information Technology Process

Jan 2008 – Mar 2009 · 1 yr 2 mos

  • Spearheaded the establishment of a Global Service Desk that supported operations across Europe, Asia Pacific, India, and Global Shared Service Centers.
  • Successfully built and managed a robust team of over 125 professionals, ensuring high-quality service delivery and operational efficiency.
  • Implemented best practices in ITIL processes to enhance service management and improve customer satisfaction across diverse regions.
Service Desk ManagementITIL ProcessesService Management

Global Program Manager – Network and Security

May 2006 – Jan 2008 · 1 yr 8 mos

  • Directed global network development projects, ensuring security compliance across 800+ sites.
Network DevelopmentSecurity ComplianceNetwork Management

P&o nedlloyd

Regional IT and Infrastructure Manager Middle East, South Asia, Africa and Shared Service Centres

Aug 2001 – Mar 2006 · 4 yrs 7 mos · Pune Area, India

  • Managed IT operations across the Global Shared Service Centres and Middle East, South Asia, and Africa shipping offices, enhancing service delivery and operational efficiency.
IT Operations ManagementIT Operations

Optimos india pvt ltd

IT Manager

Dec 1999 – Dec 2000 · 1 yr · Pune Area, India

  • Established and managed call center operations, improving service delivery as well as associated metrics.
Call Center OperationsService Delivery ImprovementOperations Management

Mahindra british telecom

Operations in Charge

Apr 1999 – Nov 1999 · 7 mos · Pune Area, India

  • Oversaw all IT operations for the Pune location, ensuring optimal performance and support.
IT Operations ManagementOperations Management

Thermax

Assistant Manager

Jan 1990 – Nov 1999 · 9 yrs 10 mos · Pune Area, India

  • Developed robust IT infrastructure and led a team to support operations across India.
IT Operations ManagementOperations Management

Education

Savitribai Phule Pune University

Doctor of Philosophy - PhD

Savitribai Phule Pune University

Master of Business Administration - MBA — Human Resources Development

Savitribai Phule Pune University

B.com — Accountancy and Economics

Jan 1984 – Jan 1986

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