Jun 2024 – Sep 2024 · 3 mos · Pune, Maharashtra, India

Apr 2022 – Jun 2024 · 2 yrs 2 mos · Pune, Maharashtra, India

May 2021 – Apr 2022 · 11 mos · Pune, Maharashtra, India

Oct 2020 – Feb 2021 · 4 mos · Arlington, Virginia, United States

• SalesIntel is the provider of the most accurate and affordable contact data available for sales and marketing teams. Find the exact data you need to start the conversation with prospects and close deals. Try our data for free with our amazing Chrome Extension, RevDriver: salesintel.io/chrome

Nov 2019 – Sep 2020 · 10 mos · Pune/Pimpri-Chinchwad Area

• Identify new business opportunities - including new markets, growth areas, trends, customers,
• products and services.
• Arranging business development meetings with prospective clients.
• Understanding the pain areas of our clients and providing them the relevant solutions.
• Building long-term relationships with new and existing customers.
• Conduct research to identify new markets and customer needs.
• Managing a team of 40 associate including 2 Team Leaders with performance including improvising skill sets as per business requirement.
• Resource allotment forecasting and attrition/retention management.
• Carrying out regular analysis at team level to keep a close check on the performance levels as well as explore and improvement on areas of opportunities.
• Managing the floor, ownership and problem resolution, call monitoring, coaching and feedbacks and continually implement optimizations for increased growth
• Training and development of staff.
• Managing day to day operations metrics and delivery. Arranging motivational activities, organize team outing and ensuring team budget is utilized regularly to motivate associates.
• Involved in identifying key industry trends, quality checks, job title mapping, client interaction,
• managing production targets, team training, title selections etc.
• Working across Voice profiling i.e. Lead Generation, Appointment Generation, and Data Campaigns.
• To achieve daily/weekly/monthly performance goal and campaign target(Business Revenue Target)
• Daily Work allocation, Sourcing & management of Calling Database, handling escalation calls, provide performance feedback and daily reports i.e. resource allotment, Productivity, campaign status.
• Design and drive comprehensive demand generation strategy integrating and leveraging tactics and tools.
• Lead demand generation planning efforts including productions of lead generation goal and forecast
• and measuring overall results, for our inside & on-shore Sales teams.

Oct 2017 – Nov 2019 · 2 yrs 1 mo · Pune/Pimpri-Chinchwad Area

• Doing research for United States, Canada, Mexico, Brazil, Italy, France and APAC Countries (Singapore, Thailand, Indonesia, Japan, Malaysia, Philippines, Australia, New Zealand) clients. Understanding the market, Identifying and categorizing the right contacts for target market for different services, softwar and applications.
• Handled all the standard Market Research procedures with great consistency and outstanding results in terms of Qualitative & Quantitative research Methodologies.
• Constructing a bespoke CRM database, sourcing the relevant start data, adding to this intelligent rich resource and refreshing and updating it continually to ensure it's both relevant and reliable for other marketing activities in the organization.
• Building mutual relationship of understanding and ethical work opportunities between company and clients.
• Market study, understanding business with good analytical skills and great grasp over consumer research.
• The in-depth market assessment for individual MICRO and MACRO markets.
• Telemarketing: Generate highly qualified, targeted leads and actionable Market Intelligence.
• Lead Generation and Appointment setting.
• Promotions, marketing and selling of products.
• Account Profiling: Using a combination of Online and telephonic research techniques to gather desired account intelligence.
• Generating confirmed appointments which will be converted into qualified business opportunities for field sales through the knowledge of marketing, branding, communications and consultancy.
• Proficient in LinkedIn, Factiva, Google, Yahoo, InsideView, ZoomInfo, Lead Ferrett, Manta, Salesfuel
• etc.
• Specialties: Global IT Market Research, Company profiling, Database generation, Competitor Analysis, Newsletter writing, Survey Reports.

Jan 2011 – Oct 2017 · 6 yrs 9 mos · Pune/Pimpri-Chinchwad Area

Jan 2010 – Dec 2010 · 11 mos · Pune/Pimpri-Chinchwad Area

• LionTEL Info Solutions is a offshore multimedia contact center offering wide range of services, voice based to non-voice based services, tele and email marketing, consumer surveys and lead generation.