Ashwin A — Operations Associate
Biomedical Engineer | 13+ Years of Expertise in Service, Operations, Sales & Technical Solutions Accomplished Biomedical Engineer with 13+ years of experience in the healthcare and medical technology industry, with a strong focus on Service Delivery, Operations Management, and Team Leadership. I have successfully led cross-functional teams and implemented service strategies that enhance operational efficiency, improve customer satisfaction, and drive business continuity. With a background spanning technical support, application deployment, and strategic sales enablement, I bring a unique blend of hands-on technical expertise and operational insight. I excel at developing scalable service models, managing end-to-end customer lifecycles, and ensuring seamless integration of medical technologies in clinical environments. Key strengths include: Leading and mentoring high-performing service and operations teams Building and managing long-term customer relationships Driving service excellence through continuous improvement and data-driven decision-making Collaborating across departments to deliver cohesive and impactful business solutions Committed to aligning technical solutions with evolving healthcare needs.
Stackforce AI infers this person is a Biomedical Engineering expert with a focus on healthcare service delivery and operational excellence.
Location: Mumbai, Maharashtra, India
Experience: 12 yrs 8 mos
Skills
- Sales Strategy Planning
- Customer Relationship Management
Career Highlights
- Over 13 years of experience in biomedical engineering.
- Expert in service delivery and operations management.
- Proven track record in driving customer satisfaction.
Work Experience
Align Technology
Sr. Supervisor iTero Operations (3 yrs)
iTero Technical Support Specialist - APAC (2 yrs)
Remidio Innovative Solutions Pvt. Ltd.
Manager-Services (1 yr 9 mos)
GENWORKS Health
Senior Sales Specialist (4 mos)
Aetos Design & Engineering Pvt Ltd
Business Solutions Manager (2 yrs 7 mos)
Atlantic Biomedical Pvt Ltd
Sales and Service Engineer (2 yrs 11 mos)
Education
Bachelor of Engineering - BE at Velalar College of Engineering and Technology