Aug 2024 – Jul 2025 · 11 mos

• PwC Advisory: Technology Consulting- SFDC Practice
• As a Delivery Manager at PwC, I lead Salesforce projects that help businesses implement tailored solutions to meet their specific needs. My role focuses on ensuring that each project is successfully delivered on time, within budget, and according to scope.
• With over a decade of experience, I thrive in bringing together diverse teams, managing timelines, budgets, and project scope to ensure everything stays on track. I’m passionate about following best industry practices while working closely with clients, making sure that each project runs smoothly from start to finish.

Oct 2022 – Nov 2023 · 1 yr 1 mo · California, United States

• Orchestrated multi-million dollar enterprise-level projects, coordinating with various third-party vendors like MuleSoft, Oracle, Certinia, and Netsuite, necessitating a versatile program management approach.
• Managed client projects as the primary point of contact, achieving outstanding CSAT scores and fostering lasting client relationships.
• Developed and executed precise project plans aligned with Neocol's methodologies, ensuring thorough oversight of scope, schedule, and budget.
• Directed cross-functional teams to consistently exceed project objectives, earning recognition as a top-performing project manager within the firm.
• Implemented proactive risk and change management strategies, effectively mitigating disruptions and expediting project timelines.
• Produced concise weekly project documentation for clients, utilizing tools like Jira and FinancialForce PSA.
• Demonstrated leadership as a Scrum Master and JIRA facilitator, enhancing project delivery standards and reinforcing Neocol's reputation for excellence.

Feb 2022 – Oct 2022 · 8 mos · California, United States

• Project Leadership and Customer Relationship Management
• Led and supported delivery teams, serving as the primary contact for customers and fostering positive relationships.
• Defined deliverable structures and conducted seamless transitions from sales to delivery.
• Directed project kick-offs, sprint planning, working sessions, and sprint reviews to ensure successful project delivery.
• Managed project scope, budget, and timelines, including change orders, ensuring projects met targeted profitability.
• Accurately forecasted project revenue and adjusted resource capacity to meet team utilization targets.
• Coached and mentored both customer and project team members, facilitating communication and conflict resolution.
• Assisted clients in implementing services and planning projects effectively.
• Managed financial aspects of contracts and ensured adherence to agreed terms.
• Prepared comprehensive reports on project performance and acted as the primary point of contact for all stakeholders.

Nov 2020 – Feb 2022 · 1 yr 3 mos

• Worked with clients to develop a customized implementation plan for each project
• Communicated with users to ensure that they have the training they need to use the new system effectively
• Monitored project progress to ensure that milestones are met on time and within budget
• Analyzed data to determine how effective a campaign was in terms of generating leads or sales
• Monitored budgets, time frames, and project status to ensure that projects are completed on time
• Coordinated with technical staff to ensure that new applications meet business requirements
• Coordinated with IT staff to install new software packages on servers and desktops
• Coordinated regular audits of databases to ensure that they are functioning properly
• Established clear communication channels with stakeholders involved in the project, including clients, contractors, and staff members

Aug 2019 – Oct 2020 · 1 yr 2 mos

• Delivered multi- million dollars Salesforce CRM B2B software implementations for subscribers to manage their benefits in self service portal
• Worked with C-level suite to create vision and goals for project, and represented customers to ensure quick platform adoption
• Successfully led and managed the team of 70 people to work cross functionally with software, testing, user experience and change enablement teams to align with the project scope
• Met 100% of deadlines and project goals, and as a result, received an annual 'Project Manager of the Year' award upon the successful completion of the project
• Led multiple salesforce CRM and CPQ implementation in Healthcare and Operations industry ranging from $400K - $5M
• Created project timelines and weekly reports documenting current status. Developed project plans with forecasts, estimates, and resource assignments using FinancialForce PSA
• Build the project delivery plan and own all phases of delivery including, kickoff, design, development, UAT, deployment to production, and post-production support
• Manage all project phases and deliverables including budget, scheduling, time tracking, risks and issues, reporting to internal and client executives on project health
• Serve as primary day-to-day point of contact for the client and the operational aspects of the project
• Generate and distribute timely status reports, time usage reports, and expense reports
• Mitigate risk through appropriate escalation channels and proactive plan of action
• Utilize project management software to track all risks, issues and general communication plans for the project. Ensures project documents are complete, current, and stored appropriately
• Implement and adhere to a change management plan
• Collaborate with project team members in delivering client presentations during discovery, requirements, design, pilot and user acceptance testing sessions. Review deliverables prepared by the team before sharing with the client

May 2018 – Dec 2018 · 7 mos · Greater Boston

• Applied Industrial Engineering tools and techniques to help hospitals improve their processes, healthcare efficiency, quality, logistics, safety, flow, effectiveness, and access
• Led multiple projects broadly impacting healthcare improvement through education, research, and application in systems engineering methods
• Supported the overall needs of specific projects, effective team and milestone timeline management, and associated update reports
• Assisted multiple internal projects, including managing HSyE summer internship program and website presence
• Provided general ad hoc support for internal and external projects as needs arised
• Executed 13 process improvement projects, defined project scope, created project plans, effective project monitoring across cross-functional teams
• Held kick-off meeting to assemble project teams, assigned tasks, and delegated responsibilities, identified resources and reviewed detailed timelines, to ensure timely completion of assigned studies
• Managed day to day relationships with data partners, tracking partner operations, delivery of data, coordinate the meetings and stakeholders from different departments
• Functioned as a liaison point, keeping all parties aware of overall project impact in order to facilitate management decisions at the earliest possible time
• Collected, analyzed, summarized clinical data to create visual charts to give medical team a better understanding of processes and to implement process improvement measures
• Improved process by including structured supervisory oversight and periodic analysis of performance data to exceed performance goals by 23%
• Compiled project data, analyzes it, and prepared meaningful reports to be presented to senior management for decision making

Sep 2017 – Jul 2019 · 1 yr 10 mos · Boston, Massachusetts

• Part time on campus job as a Yoga Instructor at the Northeastern University gym aka Marino Center

Dec 2016 – Mar 2017 · 3 mos

• Provided market analytical insights to prominent national and international e-commerce, clothing and fashion brands using data analysis.
• Advised clients on implementation strategies to increase brand cut-through.
• Increased overall productivity and efficiency of clients by 45%, conducting extensive data management, survey programming and technical decision-making.
• Utilized excel spreadsheets and statistics to analyze significant patterns within clients' customer bases.
• Presented the results of a complex analysis in discernible Excel and PowerPoint, allowing clients to quickly engage with the findings.

Dec 2013 – Aug 2017 · 3 yrs 8 mos

• Globally accredited Certified Yoga instructor with 250hours of Teacher training from Yoga Vidya Dham, Nashik.
• Trained under Guru Revati Bhagwat in Ashtanga yoga and Hata yoga for 3 years.
• Graduation under Pandit Vishwas Mandlik in Yoga Vishwa Darshan Nashik.
• Successfully completed the Yoga education equivalent to Bachelors in Yoga.
• Skillfully trained in various aspects of Yoga including Ashtanga Yoga, Hatha Yoga, Vinyasa Yoga, Yoga for core strength, Power yoga, Dynamic exercises, Various advanced Asanas, Prenatal and postnatal yoga training, Ayurveda and diet, Yoga for obesity and weight loss , Yoga for back pain, Yoga for diabetes, Yoga for cancer, Yoga for heart diseases, Yoga for stress management. Also Karma yoga, Bhakti Yoga, Dyan Yoga and Kundalini Yoga.
• Specialized in various Asanas and Pranayamas helping people to move freely and experience pain-free movement in their bodies.
• Successfully treated various patients suffering from Thyroid, Diabetes, and Cancer using Yoga Therapy.
• Years of experience in teaching Yoga at multiple international schools to help students get through stressful academic life.

Dec 2013 – Jul 2017 · 3 yrs 7 mos

• Formulated branding and marketing strategy for the company.
• Monitored various product development and deployment projects from the conceptualization stages to execution.
• Executed business development activities for the company for customer generation, brand visibility, media traction and so on.
• Managed administrative responsibilities including hiring, training, and allocation of personnel and artist tie-ups for the company size about 50 employees.
• Responsible for driving sales to 1000+ unique customers in first 7 months of the company.
• Performed project management, monitoring, and control ensuring on-time product delivery within the planned budget.
• Conducted resource management and allocation for multiple medium-sized projects simultaneously.
• Analytically identified new sales trends & insights to optimize expenditure and performance based on the insights.
• Liaised with product-design artists and Sales directors to increase client satisfaction through cohesive strategies.
• Monitored competition and provided ideas to stand out.
• Executed business development for the company for customer generation, brand visibility and media traction.
• Managed administrative responsibilities including hiring, training and allocation.
• Created people and customer focused business responsible; Met target of 4.5 put of 5 rating in span of 4 months.
• Proactively handled logistics, collaborations, partnerships, and negotiations with vendors and potential partners.
• Increased sales revenue from $10k to $60k within first seven months of business using continuous process improvement

Dec 2013 – Jul 2017 · 3 yrs 7 mos